DocuPhase vs PaperSave

Side-by-side comparison of features, reviews, pricing and more

DocuPhase

Category: Documentation Tool
Industries: Business, Educational, Financial

Pricing

AP Automation

Starting at $500

Per Month

PaperSave

Category: Documentation Tool
Industries: Marketing, Financial, Business

Pricing

Contact for a Quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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DocuPhase reviews

I like the fluidity of the application and how they are passionate about listening to their customers requests

- James N. Senior Infrastructure Engineer

Versatile workflows, easy UI with great intuitive design

- Eri I. Technical Solutions Designer

Paperless & Automate operations. Document/Workflow/Form Management System Analytic Reports

- Harsha V. Sharepoint Administrator

PaperSave reviews

PaperSave provides us a turnkey and cost effective solution for document management which helps us to reduce our company document management costs dramatically.

- Jennifer V. Product Owner

A complete audit trail of approvals; better, clearer communication; much less paper to sort on my desk, as invoices are now either emailed to me or not crossing my desk at all.

- Hope C. Finance Specialist

We bought PaperSave to add onto our Blackbaud Raisers Edge. It feels like its a web based company with everyone working from home. Nobody ever answers their phone and take long to call you back. Its always bad to deal with a company without a building and people who answer their phones. One month after install the database gets "corrupted" according to them. They say its our version of SQL. But they knew what version we had when THEY installed it and never mentioned it. If it were up to me I'd never do business with companies like this.

- Ara H. IT Director

Pros & cons

DocuPhase

Pros
Also, I know if I have any issues I can call DocuPhase with anything and they're right there to help
The most valuable feature to me is the ability to create or change a process with very little time and expertise involved
DocuPhase is by far my favorite tool to work with because I am able to do so much with it to improve many areas
I work on DocuPhase almost daily and find it easy for completing my tasks
It lists out the pending tasks and being able to prioritize them helps."

Cons
When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request
Navigation through the application is not intuitive and cumbersome
The validations on data entry seem to miss the fact that the end goal is a valid application to the state
We have reduced our email burden tremendously, so we spend less time reviewing emails to determine what info we need
Since I am not an IT person, I don't really delve into the deep database stuff
However, when I get an exception error or something like that, I really struggle trying to find the error."

PaperSave

Pros
Excellent Document Management with Workflow and Automation
The best thing about PaperSave is that there are 3 Solutions rolled into 1, i.e
For our finance team, it helps them be more efficient knowing that invoices are coming in with the proper information filled out
I loved that the product synched with our accounting software so we did not have to manually attach invoices in the accounting software."

Cons
The initial integration was problematic, we spend so much time on integration
Additionally it was hard to get used to with the features of the system at the start.There is a lot of sorting up front
It would be great if the system was smart enough to scan the bills and sort them automatically based on different criteria that is located on the invoice.Setting up routing rules can be challenging additionally there are so many permissions options, we often don't know how to learn or use them.

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4.6/5

20M+ downloads

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