DocuPhase vs Rocket Matter

Side-by-side comparison of features, reviews, pricing and more

DocuPhase

Category: Documentation Tool
Industries: Business, Educational, Financial

Pricing

AP Automation

Starting at $500

Per Month

Rocket Matter

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Essentials

$39.00

1 User Per Month

Pro

Starting at $59.00

1 User Per Month

Premier

Starting at $89.00

1 User Per Month

20M+ Downloads
5/5

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DocuPhase reviews

I like the fluidity of the application and how they are passionate about listening to their customers requests

- James N. Senior Infrastructure Engineer

Versatile workflows, easy UI with great intuitive design

- Eri I. Technical Solutions Designer

Paperless & Automate operations. Document/Workflow/Form Management System Analytic Reports

- Harsha V. Sharepoint Administrator

Rocket Matter reviews

Keep track of them. TEMPLATES! Based on the kind of law you practice. CONTACTS! Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all.

- Oswaldo H. General Manager

Ease of use and setup. Customer service has been great and responsive. Also the cost for what it does is reasonable.

- Aaron G. Managing Partner

Their support desk employees are responsive when you call them for support, but their development side is sorely lacking. Overall, how good is it? My old firm developed our own in-house software in the late 1990s that still out performs Rocketmatter.

- James D. Attorney

Pros & cons

DocuPhase

Pros
Also, I know if I have any issues I can call DocuPhase with anything and they're right there to help
The most valuable feature to me is the ability to create or change a process with very little time and expertise involved
DocuPhase is by far my favorite tool to work with because I am able to do so much with it to improve many areas
I work on DocuPhase almost daily and find it easy for completing my tasks
It lists out the pending tasks and being able to prioritize them helps."

Cons
When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request
Navigation through the application is not intuitive and cumbersome
The validations on data entry seem to miss the fact that the end goal is a valid application to the state
We have reduced our email burden tremendously, so we spend less time reviewing emails to determine what info we need
Since I am not an IT person, I don't really delve into the deep database stuff
However, when I get an exception error or something like that, I really struggle trying to find the error."

Rocket Matter

Pros
Overall it's a good product that I'm happy to continue using
Overall, Rocket Matter combines the best features of case management software at a more affordable rate than their competitors
I love that all the information can be found under the client matter
Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion."

Cons
I found the application to be over-simplified and somewhat childish
This application is really geared for a younger set
I have not seen anything so far that caused discomfort while using RM
If the clients owe for different things, It gets confusing separating the amounts once they are added together
Reports functions are limited
Company lags behind on Ad In integration with Microsoft Products."

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