DocuWare vs Lightico

Side-by-side comparison of features, reviews, pricing and more

DocuWare

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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Lightico

Category: Documentation Tool
Industries: Marketing, Business, Education

Pricing

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20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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DocuWare reviews

My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.

- Cynthia H. Executive Assistant

Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

- Chris B. CFO

DocuWare is simple, easy, and effective. Our new users coming on board have no issues learning the ropes and quickly take control of their document trays and learn how to navigate the file cabinets with ease.

- Charles F. IT Security Manager

Lightico reviews

Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.

- Francis R. Customer Advisor

I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them

- Mark H. Loyalty

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

- Tiffany c. account manager

Pros & cons

DocuWare

Pros
Docuware is a powerful tool for routing paperwork through workflows
I like that I can keep track of pending checks/transfer easily and make sure they occur on a timely manner
It is very easy to pull up clients records and see everything we have on them
The overall capability of the software is amazing
It makes you really take a step back and reevaluate your own process and goals
Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose."

Cons
Cost, It costs money and isn't free
But you get what you pay for
I am currently a user and becoming more and more used to the many tools and drop down boxes offered
Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function
Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way
I'm not sure why happened or why."

Lightico

Pros
Presenting a clear view of all terms for the consumer makes a great experience
Good, has simplified the workflow of getting customer forms and has been a convenience to our customers
It helps for a better customer conversation and sales interaction
Overall my experience has been positive, the good features far outweigh any issues I have encountered."

Cons
You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch
I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages
For EE upgrades, sales
The drop down option for selecting 'Spend cap
8/10 customer get stuck on what to do
I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date."

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4.6/5

20M+ downloads

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