Dotdigital vs Quick Base

"Good platform but some niggles around pricing and set-up" What do you like best about Dotdigital? The platform itself is solid and well featured, with good deliverability, personalisation and scheduling options, management of contacts, segmentation, reporting, A/B testing and automation, SMS and web chat integration. Emails based on the paid-for template format well across all devices and clients with excellent consistency. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? Pricing is a niggle, as the number of live contacts at a basic paid account level is not as generous as most competitors. Testing on a range of clients and devices is chargeable for each send and the monthly fees are also steep compared to the competition. Additional functionality such as Web Insights is available in most plans, but you have to set it up yourself, it is not included as part of the on-boarding process. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Overall the dotdigital platform is a reliable tool for email and SMS marketing. I have used it on e-commerce and lead generation sites and it performs well on both.

- Jonathan W.

"Stand out Support Team" What do you like best about Dotdigital? I was completely blown away with the level of customer service through the chat function on the website. Great that it is actually a real person that you speak to! I came to DotDigtial from another platform so I had to hit the ground running with my learning - they were helpful every step of the way often going above and beyond to help. Hannah, our Customer Success Manager has been awesome too - coming over to our location to fully understand the business and give her input on what she thought were the best steps going forward. Hannah has been such a support and honestly (as cheesy as it sounds) I don't think I would have got so far, so quickly without her! I love all the Webinsight info that we have been able to link to our account so that we can fully understand and target our customer base. The analytics side of things is great and tells me everything I need. I like that DD is an all-round platform and allows me to add and take away additional services, for instance, chat and text. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? There is nothing I dislike - but there are areas I feel could be improved. I would love the sharing on social to be a bit more updated and more user-friendly. I feel it is out of date and doesn't perform as well as it could. A/B testing could be slightly improved too to give more options when choosing the finer details of a send. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? The support team have helped me some much in putting together a unique preference centre for our customers. I feel they went above and beyond in supporting me throughout the creation of this.

- Becky C.

"DotDigitial enables businesses to redefine their customer management" What do you like best about Dotdigital? The integration with DotDigital and Dynamics allows us to create brilliant data-led campaigns and manage our communities better than ever before. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? The data and analysis is severely lacking. For example, we use DD throughout the entire email campaign and registration process for our events through forms. Despite this, there is no source information, completion funnels or additional analysis offered. No customer journey analysis. The data is there! Why can't teams access it. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Allowing our CRM to power our marketing. Through the integrations we have, our CRM is no longer a database the team have to log into, it is now where the team live. Without DotDigital, we wouldn't be able to have this mindset.

- Tom P.

"Quickbase does it all !" What do you like best about Quickbase? I like the out-of-the-box functionality that QuickBase provides to build databases of information that can be easily interconnected. Quickbase also allows for lists and forms to be flexibly customizable to fit just about any business need. Additionally, the user interface is very intuitive. Review collected by and hosted on G2.com. What do you dislike about Quickbase? Quickbase competes with other platforms like Microsoft SharePoint. One thing that SharePoint does that Quickbase does not, is the ability to link a spreadsheet to the online list. I wish Quickbase data could be linked to Excel in the same way SharePoint does so that fresh information could be pulled into your spreadsheets with the click of a button. Review collected by and hosted on G2.com. Recommendations to others considering Quickbase: If you need to manage information and codify processes with workflows and automation, take a good hard look at Quickbase! Review collected by and hosted on G2.com. What problems is Quickbase solving and how is that benefiting you? I love some of the more advanced functionality that Quickbase provides to customize pages to allow Geocoding and integration of APIs to build specified solutions for acute business needs.

- Drew N.

"Quickbase experience" What do you like best about Quickbase? Quickbase is a relatively simple system. You can see everything that you need and easy to navigate. its a lite system and can easily operate on older computers. Review collected by and hosted on G2.com. What do you dislike about Quickbase? It lacks some key features which we need to effectively manage our tickets. It does not have a user friendly.interface when it comes to creating outage tickets. Users cannot communicate easily using the platform for updates and additional info needed to troubleshoot issues. Review collected by and hosted on G2.com. What problems is Quickbase solving and how is that benefiting you? It provides am eay to understand system.in handling and managing our tickets. Its easy to find features that are avaiable in the aystem. It is also a stable.platform that allows us to have minimal downtime

- Roy F.

"Powerful Platform" What do you like best about Quickbase? I love that Quick Base is fully customizable for any business application that I need it for. I was introduced to the program but a colleague in a different department to use to replace our database of Alumni in Microsoft Access. Once I saw everything it could after attending Empower 2018, I was hooked and began brainstorming about other business projects that it can help with. I wear many hats in my department and I have been able to streamline my many different responsibilities and make my job a lot less stressful and less paperwork. I was that I had heard about Quick Base sooner. Review collected by and hosted on G2.com. What do you dislike about Quickbase? I can't think of anything that I dislike about QuickBase Review collected by and hosted on G2.com. Recommendations to others considering Quickbase: It's so simple yet so powerful. It is definitely worth it. Review collected by and hosted on G2.com. What problems is Quickbase solving and how is that benefiting you? Quick Base streamlines so much. I have solved reporting for Research poster requests, Image Releases for photography and videography, recruitment information requests and I am still working on many others.

- Stephen E. A.