Email Meter vs Sendlane
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Sir Richard BransonMost popular feedback for Email Meter
With Email Meter, we are able to have trackable KPIs for key team members and set realistic expectations for our team. It helps us stay on track and have better than average response time for those in our industry, of our business size and about of emails. Everyone I've interacted with on the Email Meter team has been a dream to work with and very helpful.
Brian C.
About Email Meter
Email Meter is the easiest way to bring all metrics from your company's email activity into your preferred data visualization or Business Intelligence tool. Email Meter is only available for Gmail and Google Workspace mailboxes. Track and measure productivity, email volumes, response times, SLAs and more. Spot trends and discover how to improve your most important KPIs. Teams of 10 to 10,000 use Email Meter to track and improve their email productivity.
Most popular feedback for Sendlane
What I love the best about Sendlane is the UI (User Interface)... it is the first thing you see when opening the app and is very non-intimidating, which can be a turn-off when you are new to autoresponders and new to any particular platform. Words are large, navigation is easy, colors are lovely and unique. The helpdesk is very responsive and oh so patient for those of us who are still learning the system. While I am fairly NEW to autoresponders, this is NOT my first one but this is the one that I like best. It is simple, yet gives you many options for specificity if needed.
Melissa W.
About Sendlane
Sendlane is a marketing automation and customer engagement solution designed to help eCommerce merchants use drag and drop builder to create and send emails across targeted audience. The platform enables marketers to gain insights into customers' behavioral data and create personalized messages via SMS to enhance customer engagement. Businesses can also track clicks, purchases, and visits across websites in real-time facilitating data-driven decision making.
Email Meter reviews
My overall experience was great. When I had a question, the team was responsive, informative, and timely. The data was useful and allowed us to understand our email and business practices on a team and individual level.
- Natalia S. Operations Associate
It's been very good overall, especially every time I have contacted the CS team. Everyone is very open to feedback and it's good to feel heard.
- Daniela T. Scale CS Team Lead
Very little has happened to me but if a couple of times it has been frozen or closed alone and the analysis is not appreciated, now I do not know if it is properly the tool or the computer.
- Oscar Y G. Asesor inmobiliario
Sendlane reviews
Advanced automation workflows allow you to send emails in response to a range of subscriber behaviours which is a plus. There are a few integrations, but they aren't as advanced as those offered by main competitors. I'm confident that this will improve with time.
- Rahul R. Chief Technology Officer
The automation feature is fantastic. It allows me to put things in auto-mode and focus on other important initiatives while Sendlane takes care of the rest.
- Nitish K. Executive Manager
Sendlane's customer service is EXCELLENT! They help with technical support, onboarding and answer any questions in a timely manner. The platform is very easy to use, user friendly and offers great insights
- Eszter D. Marketing Manager
Pros & cons
Email Meter
| Pros |
|---|
| What I liked best as the admin was being able to see my whole team's data side by side to see amount of emails for each person |
| When I had a question, the team was responsive, informative, and timely |
| The data was useful and allowed us to understand our email and business practices on a team and individual level |
| It's been very good overall, especially every time I have contacted the CS team |
| Everyone is very open to feedback and it's good to feel heard |
| We are very happy with the visibility we have into our email response times." |
| Cons |
|---|
| The only thing that we had problems with were some of the limitations that Google put on our email routing solution |
| The filtering can be problematic and time consuming |
| So it's a little difficult to guage the workoutput of an employee without know if they were 50 outbound email exchanges with one customer or 50 unique outbound emails with 50 unique inbound emails |
| The one main issue is that it is a little difficult to distinguish unique inbound and outbound emails in the count." |
Sendlane
| Pros |
|---|
| One of the best deliverability for an ESP I find |
| I have referred Sendlane to many peers of the same industry and am very glad that all reviews were positive |
| The deliverability is OUTSTANDING and the service from their team is the fastest we've experienced...EVER |
| Most importantly they have a team of experts to help you with delivery, setting up campaigns, etc |
| They know what they are doing and we love Sendlane |
| Sendlane is the nice email automation tool I have ever used |
| It has the nice email sequence features mainly for Shopify, and has the rich accessibility." |
| Cons |
|---|
| Hard to say because every time we send a recommendation, their team gets that feature built out sooner or later |
| The only suggest I did get was to pay more for the higher program |
| My questions were never answered and I eventually stopped trying to use it |
| I even tried looking on youtube for videos but again, everything was so out of date |
| No where in the contract does it state that the articles and and any information that you are provided to navigate is out of date." |
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