empower vs Marketing 360

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empower

Category: Task Management Tool

Industries: Communication, Business, Marketing

Pricing

Mpower® for smaller teams

Starting at $11.99

1 License Per Month

Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

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Most popular feedback for empower

empower helps me finding slides much faster that have been used in previous presentations. Secondly, I can save a lot of time making presentations brand consistent. And last but not least, I can convert old presentations with a few clicks to adjust them to our latest templates.

Norman W.

About empower

empower® is a solution for Microsoft that elevates and streamlines working with PowerPoint, Word, Excel, and Outlook. Create properly formatted presentations, documents, spreadsheets and emails quickly. Build documents based on robust templates and building-blocks - instantly searchable in a centralized library, online and offline. Host the software on-premise or in the cloud and use it with Office 365, Office for Windows, Office for Mac, PowerPoint Online, and Microsoft Teams.

Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

empower reviews

The central library is really helpful to at least establish a foundation to maintain a well-organized corporate library of PowerPoint slides. The authoring tools add functionality that Microsoft failed to implement for years already (and probably never will). After moving the whole solution into the cloud the administrative effort is really small and the performance is much better. Support is good and regular updates provide more features.

- Carsten S.

Helps to solve issues we had beforehand. Helps to save working time (if everybody contributes which remains a challenge). Makes working with PowerPoint more efficient.

- Carsten S. Vice President

empower helps us to create better presentations and documents in less time. So, it is essentially a no brainer because the payback of this software happens instantly.

- Norman W. Product Manager

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Pros & cons

empower

Pros
Overall, empower is a solid tool
We've been using it small scale with plans to expand to a statewide program and it's scaling nicely
Empower helps us to create better presentations and documents in less time
As a user, I have been using Empower for about 10 years in various industries
The continuous development has always inspired me
I am absolutely convinced of the tool and can only recommend it
We are looking for a solution to improve our presentations, also for the marketing area, that facilitates and improves reports and reports specifically in power point, empower is an excellent tool."
Cons
Regarding the price point-of-view, they are distributing fewer licenses which can be not enough for the businesses
I have felt some minor lags while inserting videos and images in the slides
So nothing that is not good or missing as of today
There are actually no points that I don't like
The following things could be added as features."

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

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