Empuls vs Fuze

Side-by-side comparison of features, reviews, pricing and more

Empuls

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Starter

$2.50

1 person, per month.

$4.50

1 person, per month

Fuze

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a quote

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Empuls reviews

With this platform, the rewards and recognition, Employee engagement & events are now under one roof, making it easier for the organization to keep in touch with all the teams. It has an easy interface and using Empuls employees get more involved in the organization's work culture, where we get emails of notifications of events and birthdays and work anniversary. The simplicity of redeeming points is a major benefit and every employee like e-cards of their choice as a reward.

- Shurutin Y.

The thing which I dislike after the new update is the predefined template was missing and which was best and easy to select and wish the colleagues and other part is sometimes it's hard to find the user while searching if we are having 10 persons with the same name there should be one option to scroll the results but right now only 4 results max are shown

- Shivam R.

The most important thing I like about Empuls is to give awards to our colleagues, and this recognition helps to bring in motivation and encouragement. The next thing that I like is the monthly Leaderboard winners that encourage you to like, post, and recognize your colleagues. The process of providing points and options to win coupons is the best part

- Faizan K.

Fuze reviews

"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!

- Vanessa O.

"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.

- Tiffany F.

"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.

- Stuart S.

Pros & cons

Empuls

Pros
Convenient platform
User friendly
Have several ways to earn points.

Cons
But UI can be improved
The profile editing can be worked on a bit
Some attractive color and UX can be more gamified.

Fuze

Pros
Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC
Fuze call reporting provided valuable insight into call activity and the history of individuals
The Fuze softphone UI was clear and simple

Cons
We left Fuze because they could not integrate with MS Teams as a direct routing partner
Overall the monthly cost for the licenses and variable per minute dialing costs were too high
IT administration was a bit confusing because of all the Admin consoles used for different administration tasks.

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