Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Starter
$2.50
1 person, per month.
$4.50
1 person, per month
Category: Communication Tools
Industries: Business, Education
Free
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
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Sir Richard Branson
It is a very convenient platform that is an in one employee engagement and also keeps the whole organization notified with different things like awards and recognization and also helps us give feedback to our colleagues on regular basis on how we feel about their work and how much we adore them. It makes sure we get notified on birthdays and work anniversaries which is a really good thing because we may miss out but the notifications sent really help us to keep updated. And also the reward claiming part is also really easy and convenient. I definitely recommend people to use it ,Our HR keeps coming up with new challenges and events which we get notified and also can view other colleagues actively participating which is a real motivation for us to do better and help in self-improvement and good motivation to keep doing something new other than work.
Pooja N.Empuls is an employee engagement software that makes it easy to reward and recognize your employees to improve retention and productivity at your organization. Empuls helps you set up & run pulse surveys, measure and track feedback, and gather eNPS scores. With Empuls you can: 1. Build a culture of appreciation through peer recognition. 2. Motivate employees with rewards and digital gift cards, choose from over 20,000+ options. 3. Celebrate every birthday, work anniversary, and company milestone day. 4. Increase employee retention by acting on feedback gathered from pulse and eNPS surveys. More than 1000 organizations around the world use Empuls to reduce attrition, improve retention and satisfaction. Most HRs use Emplus as a recognition module that makes hard work and teamwork visible to everyone, making it easy for employees to show their appreciation for each other, build stronger working relationships, and feel a greater sense of belonging. Empuls helps you celebrate employee contributions and key milestones, reduce HR's time and efforts in setting up rewards, promote participation in company initiatives, gather employee feedback, and tie rewards with the company and culture goals.
Zendesk’s feature set is very strong and makes it an interesting option for small and medium sized businesses. The only thing that didn’t work so well for our workflow are Zendesk Chat’s idle settings. The general idea is that the chat client goes offline when you are away from your computer, which makes a lot of sense. However, a browser app is not able to track your activities outside of the browser window. Therefore it also goes idle while you are working in other browser windows or programs. There should be a warning sound or signal like other tools provide. Switching off the idle mode is the only real solution to this issue.
Robert BrandlThe live chat software that everyone from large corporations to small businesses all over the world loves and trusts is called Zendesk Chat. The mobile app incorporates a significant number of the useful features that are accessible via the web dashboard. Advantages of using the app include being able to manage, monitor, and respond to interactions with visitors regardless of where you are. • Encourage better agent collaboration on the go with agent-to-agent chats • Improve agent response time and accuracy • View who is online on your website in real time and engage with new leads on your website • Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support • Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor • See who is online on your website in real time and provide better live customer When you engage in conversation with a customer, they are three times more likely to make a buy. Join the over 200,000 websites that are already utilizing Zendesk Chat as a means of providing improved customer assistance via the live chat application.
With this platform, the rewards and recognition, Employee engagement & events are now under one roof, making it easier for the organization to keep in touch with all the teams. It has an easy interface and using Empuls employees get more involved in the organization's work culture, where we get emails of notifications of events and birthdays and work anniversary. The simplicity of redeeming points is a major benefit and every employee like e-cards of their choice as a reward.
- Shurutin Y.
The thing which I dislike after the new update is the predefined template was missing and which was best and easy to select and wish the colleagues and other part is sometimes it's hard to find the user while searching if we are having 10 persons with the same name there should be one option to scroll the results but right now only 4 results max are shown
- Shivam R.
The most important thing I like about Empuls is to give awards to our colleagues, and this recognition helps to bring in motivation and encouragement. The next thing that I like is the monthly Leaderboard winners that encourage you to like, post, and recognize your colleagues. The process of providing points and options to win coupons is the best part
- Faizan K.
Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have
- Jagz
Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.
- Ryan Heath
App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats
- Ahmed Nazeeh
Pros |
---|
Convenient platform |
User friendly |
Have several ways to earn points. |
Cons |
---|
But UI can be improved |
The profile editing can be worked on a bit |
Some attractive color and UX can be more gamified. |
Pros |
---|
Enable costumers to contact us faster |
Enable us to solve costumers issues faster |
.Enable the costumer satisfaction to increase. |
Cons |
---|
Linking with a telephone, so the agent is only working on 1 channel at a time |
More simplified way to create and use templates |
Link users who may have provided us a new/different email from what we have on file for them |
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