Enginemailer vs Dialpad
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Sir Richard BransonEngineMailer is extremely impressive from the customer service all the way to their support team! Upon signing up, they assisted us in ensuring that our campaign is done with promptness and excellent responsiveness. Kudos to the team and here goes to show that we as Malaysians have world-class organizations like MailerEngine around! Even the results of its deliverability is worth the investment and genuinely effective. Thank you for the wonderful work you guys are doing. Keep it up! Very impressed to say the least!
Pang Y.
Enginemailer is an integrated cloud platform that offers database management, email marketing and transactional email. Its unified features deliver better customer engagement across the entire email marketing and automation spectrum - combining simple yet powerful drag-and-drop interfaces, advanced data analytics and a complete set of integration APIs.
Using the app, Dialpad Talk will direct calls to mobile or desk phones which makes it easy to stay in touch with clients when not in the office or working from home. Dialpad's online interface is intuitive and makes changing settings easy. All users have found the mobile and desktop applications intuitive and easy to use. Service is very reliable with either a mobile or wi-fi connection. A desk phone can also be used when a wired connection is available. Dialpad is compatible with many newer VoIP phones so finding one that works for your business should be easy. Their helpdesk will gladly point you towards compatible phones. Dialpad Talk also gives you the ability to make calls using your PC so a desktop phone is not necessary making it easy to work remotely.
Anthony L.
Built entirely from the ground up on Google Cloud Platform, Dialpad Talk is a business phone system that provides unmatched mobility, flexibility, and security to more than 62,000+ of the world’s most innovative businesses. Dialpad Talk includes native Voice Intelligence features like real-time transcription and post-call summaries with highlighted action items. Dialpad directly integrates with other business-critical cloud applications such as G Suite, Salesforce, and Zendesk for maximum productivity and end-user efficiency.
The easy-to-use functionality for our EDMs, as well as our API integration
- Matthew Noel F. COO
Enginemailer has helped us to reach out to our startup ecosystem easier and faster. Being a government agency, we need to amplify and showcase our offerings to the community. It's nice to have a startup like Enginemailer supporting the government to further help elevate and create a vibrant ecosystem for Malaysian entrepreneurs.
- Hafiz K. Ecosystem Builder
Lack of templates so hope they can provide more templates in the future
- April C. Email Marketing Strategist
Having the ability to use your personal phone as a work phone with a completely separate number. Also, you are able to get text/phone notifications instantly just like you would on your cell phone. So you can make calls from your desktop, take a walk to the break room and still respond to clients from your cell phone via the dial pad app.
- Mccain D.
DialPad allows our team to be able to SMS message our consumers often resolving issues in a more timely manner versus by email. The soft phone always is a quality, reliable connection on both sides of the call as well. We appreciate being able to set up the after hour experience based on our needs. Our company appreciates it is a lower cost option as well.
- Jean G.
I love that Dialpad has the ability easily set up your company line and allow opportunity to have a personal phone and work phone without the extra equipment! Also the AI voice intelligence feature is amazing! no more need to listen to voicemail per voicemail. You can look into your emails see who called, read their message, and easily just forward it over to the right contact in the company.
- Lucenda D.
Pros |
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Great platform and surprisingly more effective than MailChimp |
It's nice to have a startup like Enginemailer supporting the government to further help elevate and create a vibrant ecosystem for Malaysian entrepreneurs |
Its super reliable and offers lots of free & attractive templates |
Excellent Contacts & Database Management with detailed reporting |
EngineMailer is extremely impressive from the customer service all the way to their support team." |
Cons |
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Limited template options for a great-looking content |
A little confusing for set up initially |
Also, need more follow up guide and lessons on how to retarget, strategize and move our email marketing to the next level." |
Pros |
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There is a free plan available |
Simple to use |
Consistent performance and call quality. |
Cons |
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Dialpad has limited desktop phone compatibility |
Better transcription |
Transcription in Dutch language. |
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