Ephesoft vs Lightico

Side-by-side comparison of features, reviews, pricing and more

Ephesoft

Category: Documentation Tool
Industries: Government, Healthcare, Education

Pricing

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Lightico

Category: Documentation Tool
Industries: Marketing, Business, Education

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20M+ Downloads
5/5

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Ephesoft reviews

Our overall experience is very good. Our company is working with Ephesoft for over 4 years now and implemented the solution with many customers. The way you setup the workflow of Ephesoft is very easy and you can easily add or delete several modules depending on the customers needs. This makes the application a good fit for a large variety of business needs.

- Wouter V. Consultant

We have digitalized our company's HR documents using Ephesoft Transact within a few weeks of time

- Ashu P. Software Engineer

The Ephesoft application has been a great help to our department in collecting data. It is very sophisticated and automates the process well, which reduces per-project expenses and improves the precision of final reports. We can easily integrate and use it on any device, making it perfect for our needs.

- Muhand J. Senior Software Engineer

Lightico reviews

Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.

- Francis R. Customer Advisor

I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them

- Mark H. Loyalty

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

- Tiffany c. account manager

Pros & cons

Ephesoft

Pros
Once everything is installed, configured, it runs stable
The software's primary function does meet expectations, which is to classify documents given that good training images are provided
We have partnered with them for about five years at this point, and the improvements they've made to an already solid product have been really impressive
Very easy to set up an initial deployment
Ephesoft team is great -- lots of talent at multiple levels (leadership, sales, engineering, support, etc.)
Great solution at any installation, good performance and a lot of Options Customers really like to use and need."

Cons
Editing, updating and setting up changes is difficult and not user-friendly
Random errors come up daily, and need to manually restart batches as a fix
Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch
I'm really struggling to think of anything of significance at this point
Advance level training is not available as self-paced online
No certification for Basic Ephesoft Training and just completion."

Lightico

Pros
Presenting a clear view of all terms for the consumer makes a great experience
Good, has simplified the workflow of getting customer forms and has been a convenience to our customers
It helps for a better customer conversation and sales interaction
Overall my experience has been positive, the good features far outweigh any issues I have encountered."

Cons
You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch
I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages
For EE upgrades, sales
The drop down option for selecting 'Spend cap
8/10 customer get stuck on what to do
I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date."

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