Ephesoft vs OpenKM

Side-by-side comparison of features, reviews, pricing and more

Ephesoft

Category: Documentation Tool
Industries: Government, Healthcare, Education

Pricing

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OpenKM

Category: Documentation Tool
Industries: Education, Business

Pricing

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20M+ Downloads
5/5

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Ephesoft reviews

Our overall experience is very good. Our company is working with Ephesoft for over 4 years now and implemented the solution with many customers. The way you setup the workflow of Ephesoft is very easy and you can easily add or delete several modules depending on the customers needs. This makes the application a good fit for a large variety of business needs.

- Wouter V. Consultant

We have digitalized our company's HR documents using Ephesoft Transact within a few weeks of time

- Ashu P. Software Engineer

The Ephesoft application has been a great help to our department in collecting data. It is very sophisticated and automates the process well, which reduces per-project expenses and improves the precision of final reports. We can easily integrate and use it on any device, making it perfect for our needs.

- Muhand J. Senior Software Engineer

OpenKM reviews

great solution for document management and filing. The software fulfills our requirement with plenty of features. We felt comfortable using this one. It is very friendly and reliable for user.

- Abhilash K. Technical associate

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

- JOSE MIGUEL S. Software Development Team Manager

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

- Michael J. IT

Pros & cons

Ephesoft

Pros
Once everything is installed, configured, it runs stable
The software's primary function does meet expectations, which is to classify documents given that good training images are provided
We have partnered with them for about five years at this point, and the improvements they've made to an already solid product have been really impressive
Very easy to set up an initial deployment
Ephesoft team is great -- lots of talent at multiple levels (leadership, sales, engineering, support, etc.)
Great solution at any installation, good performance and a lot of Options Customers really like to use and need."

Cons
Editing, updating and setting up changes is difficult and not user-friendly
Random errors come up daily, and need to manually restart batches as a fix
Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch
I'm really struggling to think of anything of significance at this point
Advance level training is not available as self-paced online
No certification for Basic Ephesoft Training and just completion."

OpenKM

Pros
We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems
We feel comfortable with the application
Useful features for the end user
Possibility of creating document templates
Very useful software for document management, many useful features for end users like me
Drag and drop from file explorer is a huge plus for our non-tech savvy users
Adding a tag to each PDF for future recall is good if you don't want to OCR everything."

Cons
Maybe the software is only in English which can be a problem for users who do not speak and do not understand English
Page layout is a bit confusing this makes it difficult for users to access
We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe
There are a few features that I had trouble getting more info on
User access can be a pain to set up, especially retroactively."

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