eTrigue vs Yesware

"Marketing Automation that Makes Sense" What do you like best about eTrigue? DemandCenter by eTrigue offers flexibility that is non-existent in other MAP systems. From the incredibly easy to use email and Landing Page templates to the form builder, eTrigue has constructed a "wunderkind" of an MA system to be used by everyone who seeks to learn marketing automation in both theory and in execution. One of the things that makes eTrigue so successful is their customer support. It's simply what tech support was 40 years ago......responsive and of high quality/value. The eTrigue support team gets all over issues without delay and they give you a resolution same day or an ETA for a fix, or an immediate work around. They do not pretend that it's a perfect world/product and that approach is refreshing. Without that level of support we couldn't be successful. It's quite an achievement.

- Jeffrey E.

"Great Product With Full Feature Set" What do you like best about eTrigue? Simple product to use with lots of features. Integrates with most CRM tools as well as Webinar solutions. Easy to read reports which give a great insight into website visitors and their actions (pages visited, length of stay on each page, etc). Nice email creation tools and simple to build nurture campaigns.

- David G.

"We use eTrigue's DemandCenter for B2B almost daily, for 5 years - and it's great!" What do you like best about eTrigue? This is the perfect tool for those that like ultimate freedom/flexibility when designing their marketing automation (MA). eTrigue's "DemandCenter" application keeps up with all of the best MA tools out there, but has a few key features and speedy interface that make me recommend it above others, if you value your time. Specifically, the UI is not a 'wizard/guided/steps' kind of approach. Instead, you have all of the options/criteria/actions available to you, and you can speedily compile lists and campaigns. So once you know where everything is, you can really hum along without constant interruptions or multiple screens of setup. The same UI components (for the list building criteria, for example) is the same/consistent in other parts of the application. Like the reports builder or criteria for actions/triggers within campaigns. So once you've learned it in one location, it is intuitive to use in other areas. Data/contacts visibility and hygiene also seems easy, due to this setup. You can quickly review your database, applying filters for drilled-down views. Wildcards and boolean functionality available throughout to be able to see what you really want to see. But, above all else, eTrigue has the best support I've ever experienced for a SaaS / online app. They're very responsive to tickets, open to new features, and it's always the same group of people that I'm dealing with.

- Jareb C.

What do you like best about Yesware? Ability to get real-time feedback to see when the email is opened or reopened. Review collected by and hosted on G2.com. What do you dislike about Yesware? Vague on who is opening email if a colleague is copied. Review collected by and hosted on G2.com. Recommendations to others considering Yesware: It is a great tool to use in sales process. I would be interested in how others have used the scheduling or attachment tracking aspect of the software. When I have used it in the past, people have had challenges in opening it so I decided to stop using that feature. I would recommend if you are working with a colleague on a project not copy them as it is difficult to distinguish who open the email. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? Ability to see if proper follow-up is needed. If email is being opened multiple times or shared with others.

- Joshua T.

"Yesware is essential for a healthy pipeline." What do you like best about Yesware? Yesware offers accurate tracking of emails that lets me know when my prospects have opened or clicked on links with my campaigns. Review collected by and hosted on G2.com. What do you dislike about Yesware? Not much, the only issue I've ever experienced is that it's challenging to change the delivery date when the campaign is in process. Review collected by and hosted on G2.com. Recommendations to others considering Yesware: Give it a shot! It's easy to set up campaigns, and I've found it an invaluable resource for selling. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? The biggest problem Yesware has solved for is time. The automation of my campaigns gives me so much time back in my day for selling and prospecting even more.

- Craig R.

"Very happy with YesWare" What do you like best about Yesware? I like the data provided about open rate and my favorite functionality is pop-up notifications when emails are opened. Review collected by and hosted on G2.com. What do you dislike about Yesware? YesWare and Mac, using Outlook, sometimes lose connection and needs to be reconnected to work. I hear Mac generally has more issues then PCs. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? YesWare automically tracks emails to Saleforce and that allows me to record my data without duplicate entries.

- Andrew S.