EZ Texting vs Brand24

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EZ Texting

Category: Communication Tool

Industries: Communication, Marketing, Education

Pricing

Value

Starting at

$20/ Month

Essential

Starting at

$29/ Month

Premium

Starting at

$49/ Month

Custom

Starting at

$299/ Month

Brand24

Category: Communication Tool

Industries: Communication, Marketing, Education

Pricing

Individual

$59.00

Per Month

Team

$119.00

Per Month

Pro

$179.00

Per Month

Enterprise

$299.00

Per Month

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Most popular feedback for EZ Texting

I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.

Augusto P.

About EZ Texting

EZ Texting is a SaaS company that delivers the fastest, easiest, and most reliable way to connect. It has served over 165,000 customers and is the #1 SMS platform for business users, setting the standard for business texting. Our messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences. With employees around the world, EZ Texting is continuously recognized as a Best Place to Work, as well as a top product for small and mid-market businesses.

Most popular feedback for Brand24

Brand24 is my favorite tool for listening to my audience. I run a popular Twitter chat and use Brand24 to see who my most engaged participants are. I also use Brand24 to track the performance of marketing campaigns that I do for brands and for my own business. Brand24 also allows you to track conversations around specific keyword phrases in your industry so that you can FINALLY see those invisible and often ignored mentions of your product or service category where you can engage with potential customers who are discussing your product or service. This allows you to answer and questions and build on that know-like-and-trust factor.

Ivana T.

About Brand24

Brand24 is a social media monitoring tool that allows you to collect real-time mentions of your brand, evaluate the results of your marketing campaign, and identify trending topics by monitoring trending hashtags. Moreover, Brand24 analyzes social media conversations and provides you with actionable analytics. Inside the dashboard, you can find metrics such as sentiment analysis, the volume of mentions, or estimated social media reach.

EZ Texting reviews

I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.

- Julie M. Program Support Clerk

From the time I signed up to sending my first message, it was all very intuitive. I'm used to email marketing and this works in a very similar way. So similar I'm surprised the email programs don't have it. But maybe it's better to have it separate. At least this is simple and fun to use.

- Casper P. Owner

I really appreciate the ease of using the platform, such as saving groups to send recurring messages and the ability to add gifts and emojis.

- Nicole K. Founder

Brand24 reviews

Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.

- Jakub N. Web Analyst

It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.

- Lisa S. Owner

We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.

- Natasha L. COO

Pros & cons

EZ Texting

Pros
It's nice to be able to send a message to multiple phone numbers at once, rather than each individual
Like the easy way you have the website set up and the ability to get the messages to the people that are interested in our services
I like the fact that it automatically adds email/phone numbers and contact name, three important elements
The reps are really knowledgeable about the products & services
They value customers are recommend useful products that will enhance your marketing initiatives.
Cons
The Customer Support team is one of the worst I have ever experienced
The account rep who initially got us set up subscribed us to add ons we told him we did not want or need
The platform is constantly pushing for increasing expense
And pricing displays are misleading to say the least
They also have horrible integration with infusionsoft
I am about 3 months into an annual contract I will not renew the contract
I feel that the prices are a little on the high side during this time of small businesses struggling to survive."

Brand24

Pros
Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client
They often introduce updates, test various solutions to make the product as useful as possible for their users
It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more
If you want to know what people think of your product."
Cons
Being unable to input individual posts to get statistics on them
Additionally, b24 is unable to detect spam posts
I have worked for crisis in social networks, I have been able to see the behavior by days to ident
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible
Monitoring is not very precise - sometimes I receive such references that are of no use to me."

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