EZ Texting vs MassMailer
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Sir Richard BransonMost popular feedback for EZ Texting
I never thought that message tool nowadays it could be so useful, you can improve your business sending and be receiving text of a specific topic, you are able to reach more people because this technology is more friendly than use a social network, and you can save money with their plans, because you can send thousands of sms with only one pay.
Augusto P.
About EZ Texting
EZ Texting is a SaaS company that delivers the fastest, easiest, and most reliable way to connect. It has served over 165,000 customers and is the #1 SMS platform for business users, setting the standard for business texting. Our messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences. With employees around the world, EZ Texting is continuously recognized as a Best Place to Work, as well as a top product for small and mid-market businesses.
Most popular feedback for MassMailer
Better, faster, out of the box, real records in Salesforce and 10x cheaper.
Ron C.
About MassMailer
MassMailer (Salesforce CRM users only) is the best solution to eliminate Salesforce CRM email limitations for sending mass emails. You can also verify emails for validity and white-label your domain to increase campaign performance. - Simple wizard to send bulk email to leads, contacts, or users - Mass email to campaign members without the per batch limit - Track email clicks, opens, bounces, invalids - Verify Emails to reduce the bounce rate - Send File Attachments - Whitelabel emails
EZ Texting reviews
I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.
- Julie M. Program Support Clerk
From the time I signed up to sending my first message, it was all very intuitive. I'm used to email marketing and this works in a very similar way. So similar I'm surprised the email programs don't have it. But maybe it's better to have it separate. At least this is simple and fun to use.
- Casper P. Owner
I really appreciate the ease of using the platform, such as saving groups to send recurring messages and the ability to add gifts and emojis.
- Nicole K. Founder
MassMailer reviews
Improvements on our original system with limited implementation and maintenance costs. Good budget solution to improving our mass email capabilities with automatic opt-out.
- Alan M. Sales Operations Supervisor
MassMailer is an outlier in that their functionality is built natively into Salesforce, the setup & usability is intuitive, and their support team is extremely attentive. I've really enjoyed the product as well as working with the MM team.
- Devin D. Consultant Director
I like that I can send a mass message but personalize it to the client that I am reaching out too.
- Just Sevilla
Pros & cons
EZ Texting
| Pros |
|---|
| It's nice to be able to send a message to multiple phone numbers at once, rather than each individual |
| Like the easy way you have the website set up and the ability to get the messages to the people that are interested in our services |
| I like the fact that it automatically adds email/phone numbers and contact name, three important elements |
| The reps are really knowledgeable about the products & services |
| They value customers are recommend useful products that will enhance your marketing initiatives. |
| Cons |
|---|
| The Customer Support team is one of the worst I have ever experienced |
| The account rep who initially got us set up subscribed us to add ons we told him we did not want or need |
| The platform is constantly pushing for increasing expense |
| And pricing displays are misleading to say the least |
| They also have horrible integration with infusionsoft |
| I am about 3 months into an annual contract I will not renew the contract |
| I feel that the prices are a little on the high side during this time of small businesses struggling to survive." |
MassMailer
| Pros |
|---|
| The approach to how analytics are logged can also be configured/enhanced if you have a strong in-house team member or Salesforce consultant partner to help |
| I've really enjoyed the product as well as working with the MM team |
| We are able to reach out to our patients with ease and we are realizing how important this connection is |
| MassMailer is the BEST e-mail solution for Salesforce." |
| Cons |
|---|
| Limited email formatting as well as lack of "cc" feature that would allow extra visibility of cc'd contacts for the main recipient |
| Series of steps to setup campaigns correctly - Multiple step process to prep campaigns |
| Current lack of Lightning integration - Spoke to company and this should occur by Q218 |
| It seems difficult to use at first |
| We have some problems with sending things out sometimes |
| It was hard to set up at first and took a while to figure out the nuances of the software." |
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