FileCenter vs NetDocuments

Side-by-side comparison of features, reviews, pricing and more

FileCenter

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

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NetDocuments

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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20M+ Downloads
5/5

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FileCenter reviews

This has a nice integration with Windows File Explorer. When I'm not using it, I can use File Explorer normally and everything that was done with FileCenter is accessible. Being able to scan a document and insert it wherever its needed is fantastic. Append scan, insert, pre-pend are all great features. New scans with the the ability of using naming templates is even better.

- Nick D.

The best feature is that you can click on a file and see a preview without opening the actual file. It saves tons of time when you're trying to find a file, but now you don't have to open each file you think it may be.

- Jeffrey W. Accountant

Overall it has been very positive. When I have had issues, support has been quick to fix. They have been open and responsive to product suggestions, and I feel as a customer that they value and appreciate us.

- Chris K. FOunder

NetDocuments reviews

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

- Matti M. Attorney, Partner

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

- Evan K. Legal RSC Level 3 Engineer

Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

- Sherry F. Billing Manager

Pros & cons

FileCenter

Pros
They were able to give me a lot of good tips and best practices in working with FileCenter
Lastly, you really need to check out FileCenter's video library
It works like a charm with my Epson ES-500W scanner
You can set up your boxes and drawers however you want
I like how I can print a pdf to my folders in file center then I can email the file to my vendors then place my file into a folder for that I know I have emailed it."

Cons
I've made the mistake of going with a database drive system with my last software and had a hard time getting my data out of the system when I switched software
If you need scanning software, look no further
The worst thing is they can't even guarantee upgrading will fix my problems
Do not buy this companies product
Updates are because the software company has made a mistake in the programming of there product, why should I as a consumer pay for their mistake
Do car owners pay for manufactures recalls."

NetDocuments

Pros
This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great
Lots of search options if you are looking for a document
Their support team is very good and easy to get ahold of
Overall NetDocuments is a good app with good components
This is a document management system in the cloud that is very user friendly
It is easy to save documents and retrieve them."

Cons
We have about 40 users and imported documents from another document management service
It was much much slower to search and the way it searches was really bad
Also, when you have a problem and call customer service the wait is excessively long
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error
Either way, they are helpful and get to the root of the problem
3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it."

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