Filevine vs DocuPhase

Side-by-side comparison of features, reviews, pricing and more

Filevine

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Contact for a Quote

DocuPhase

Category: Documentation Tool
Industries: Business, Educational, Financial

Pricing

AP Automation

Starting at $500

Per Month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Filevine reviews

We wanted a bespoke system that perfectly fit how our company conducts business. Other platforms attempted to shoehorn our workflow. Filevine is exactly how we wanted it to be and can grow with us as our company evolves.

- Kyle Dean Massey, Owner Elevate Baby

The first year, we saved over $60,000 in medical record requests after we transitioned from using a commercial records service to managing it in-house.

- Amber Pang Parra, Attorney for Pharmaceuticals, Consumer Law, & Veterans' Law Justinian & Associates PLLC

My attorney always says that having Filevine is just like having three other people working for you in the background at all times.

- Jason Brooks, Partner Leopold & Associates, PLLC

DocuPhase reviews

I like the fluidity of the application and how they are passionate about listening to their customers requests

- James N. Senior Infrastructure Engineer

Versatile workflows, easy UI with great intuitive design

- Eri I. Technical Solutions Designer

Paperless & Automate operations. Document/Workflow/Form Management System Analytic Reports

- Harsha V. Sharepoint Administrator

Pros & cons

Filevine

Pros
Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home
Communication between employees with tasks that can be entered per client helps to keep on top of things
Everything is organized, which we like, so it streamlines the process
Filevine was by far the most superior out of all of the choices
I am very pleased with the Filevine
I love the fact that I can work on Filevine from literally anywhere in the world
When COVID-19 struck and we all had to work remotely for several months, this was a lifesaver."

Cons
Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse
The layout was not streamlined, it could be difficult to go where you wanted to
There was a struggle in organization, costs were high, and it was difficult to have multiple users working
We used to be able to drag the photos from the page they were opened on
Now, we have to hit download and when another screen appears, we can drag the photo from there
Look also at how many users have to hire independent implementation consultants to make anything happen
The implementation timeline and costs are therefore very dishonest."

DocuPhase

Pros
Also, I know if I have any issues I can call DocuPhase with anything and they're right there to help
The most valuable feature to me is the ability to create or change a process with very little time and expertise involved
DocuPhase is by far my favorite tool to work with because I am able to do so much with it to improve many areas
I work on DocuPhase almost daily and find it easy for completing my tasks
It lists out the pending tasks and being able to prioritize them helps."

Cons
When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request
Navigation through the application is not intuitive and cumbersome
The validations on data entry seem to miss the fact that the end goal is a valid application to the state
We have reduced our email burden tremendously, so we spend less time reviewing emails to determine what info we need
Since I am not an IT person, I don't really delve into the deep database stuff
However, when I get an exception error or something like that, I really struggle trying to find the error."

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4.6/5

20M+ downloads

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