Filevine vs OpenKM

Side-by-side comparison of features, reviews, pricing and more

Filevine

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

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OpenKM

Category: Documentation Tool
Industries: Education, Business

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20M+ Downloads
5/5

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Filevine reviews

We wanted a bespoke system that perfectly fit how our company conducts business. Other platforms attempted to shoehorn our workflow. Filevine is exactly how we wanted it to be and can grow with us as our company evolves.

- Kyle Dean Massey, Owner Elevate Baby

The first year, we saved over $60,000 in medical record requests after we transitioned from using a commercial records service to managing it in-house.

- Amber Pang Parra, Attorney for Pharmaceuticals, Consumer Law, & Veterans' Law Justinian & Associates PLLC

My attorney always says that having Filevine is just like having three other people working for you in the background at all times.

- Jason Brooks, Partner Leopold & Associates, PLLC

OpenKM reviews

great solution for document management and filing. The software fulfills our requirement with plenty of features. We felt comfortable using this one. It is very friendly and reliable for user.

- Abhilash K. Technical associate

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

- JOSE MIGUEL S. Software Development Team Manager

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

- Michael J. IT

Pros & cons

Filevine

Pros
Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home
Communication between employees with tasks that can be entered per client helps to keep on top of things
Everything is organized, which we like, so it streamlines the process
Filevine was by far the most superior out of all of the choices
I am very pleased with the Filevine
I love the fact that I can work on Filevine from literally anywhere in the world
When COVID-19 struck and we all had to work remotely for several months, this was a lifesaver."

Cons
Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse
The layout was not streamlined, it could be difficult to go where you wanted to
There was a struggle in organization, costs were high, and it was difficult to have multiple users working
We used to be able to drag the photos from the page they were opened on
Now, we have to hit download and when another screen appears, we can drag the photo from there
Look also at how many users have to hire independent implementation consultants to make anything happen
The implementation timeline and costs are therefore very dishonest."

OpenKM

Pros
We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems
We feel comfortable with the application
Useful features for the end user
Possibility of creating document templates
Very useful software for document management, many useful features for end users like me
Drag and drop from file explorer is a huge plus for our non-tech savvy users
Adding a tag to each PDF for future recall is good if you don't want to OCR everything."

Cons
Maybe the software is only in English which can be a problem for users who do not speak and do not understand English
Page layout is a bit confusing this makes it difficult for users to access
We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe
There are a few features that I had trouble getting more info on
User access can be a pain to set up, especially retroactively."

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