float vs ConnectWise Manage

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float

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Resource Planning

$6 per person, per month

Resource Planning + Time Tracking

$10 per person, per month

ConnectWise Manage

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

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Most popular feedback for float

The scheduling, logging and updating features are the ones I use daily and they help me massively with my time management, even more so because I'm working from home. The reports are my favourite feature so far along with updates as my work changes a lot more than what was scheduled.

Himanshu S.

About float

Float is the resource management software that keeps teams of 5 to 5000+ in sync. Schedule tasks quickly with a real-time view of availability, including time off and public holidays. See your team’s capacity and utilization at a glance to optimize assigned work. Connect with project management, calendar, and communication workflows via direct integrations. Keep project plans up to date with easy bulk edits. Scale-up compliance with approval workflows and access permissions.

Most popular feedback for ConnectWise Manage

ConnectWise Manage drives accountability from a time standpoint and makes sure customer requests are addressed efficiently. Thanks to ConnectWise Manage, we saw a significant improvement in productivity for the entire tech team.

Dan King

About ConnectWise Manage

Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.

float reviews

I like how easy it is to use, that's the main thing! I have never used it before but within 15 minutes I'd managed to schedule all my projects. I also like the budget tracking element - I have quite a complicated project with a less than 2% tolerance with the budget and Float has been invaluable helping me track that.

- Melanie C.

Our organization really likes Float as a picture of future bandwidth. Managers appreciate how they can quickly make adjustments to their direct reports' assignments and we have used Float as part of new hire business cases to get a quick visual of bandwidth constraints. Float is very easy to update on the fly as projects change.

- Joseph B. Partner Manager

Float makes tracking time/hours for each project you are assigned to very quick and easy. Each task has its own tab that is very specific to what you are working on.

- Zahra F. Designer

ConnectWise Manage reviews

"Great for growth, but a huge learning curve in the beginning." What do you like best about ConnectWise Manage? ConnectWise Manage has options for every customization and setting you to require. It is set up to integrate well with most other tools like Connect, or ITGlue. From a support perspective, I really enjoyed setting up the portal for the end users to input tickets from. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? The learning curve is huge. The implementation will take time, and needs to be set up 100% correctly. Again from the support side of our business, there is a lot more hoops to jump through to get a ticket created, documented and closed compared to other ticketing systems Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? ConnectWise Manage has a lot of customization for our support team. For me and my team, we use the ticketing feature the most. It has a large learning curve but a lot of options which allows for expanding companies. It connects time on site, with billing and inventory all in one area.

- Gary L.

"Perfect and Easy to use!" What do you like best about ConnectWise Manage? How easy it is to use for creating, working, responding to, and closing tickets. We use the Service Board every day and it's simple to use and makes working tickets a breeze. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Sometimes the timing of the responses to tickets in the service board shows out of order, so when you respond to a ticket sometimes it shows below the actual email you were responding to instead of in the correct order. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We use ConnectWise Manage to host our service board for incoming IT-related tickets, we also use it to bill clients. The integration of it makes all these tasks simple.

- Nigel W.

"Good system that allows customization and automation" What do you like best about ConnectWise Manage? Nice easy set-up, very easy to get used to using. Can be utilized in different ways for different types of businesses and support. Also ideal for different sizes of business, small or large. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Updates to the application aren't always good. One update made it so you could no longer search for standard notes using an asterisk and a keyword in the template. We previously were able to categorize standard notes by team, for example, "Support - Device Termination" and you could search *termination to find it. The application also seems to get slower and slower with each update. Now, the Today page on the application loads about 10% of the time. The other 90% of the time, it stays loading endlessly. Review collected by and hosted on G2.com. Recommendations to others considering ConnectWise Manage: Their support has not been very responsive to us so keep that in mind. The more in-depth you get with automations, the more you may need to rely on their assistance. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We are providing support and support solutions to customers. We are able to bill them through ConnectWise with support hours and products that they purchase from us.

- Maddie M.

Pros & cons

float

Pros
The interface has a great overview
Adding projects and tasks is intuitive and the colours make every tasks and project stand out
Logging time is really easy
We were not interested in a "log-per-minute" type of application but rather one where you can just log bigger blocks
Float helped us plan and log our time better.It is the simplest to use, extremely well organised and allows for really effective time management between the creative, editorial and customer service teams.It was fairly easy to keep track of my time once I learned how to use the program.
Cons
Planning a project is not super extensive
Float has some tools but the tools are a bit limited
The time tracking feature is the feature we use the most, it is a shame that is not available separately.At times, it tends to take too long to find available tasks.It wasn't easy to learn how to use the program
It actually took a long time

ConnectWise Manage

Pros
Easy to create all the reports needed
Excellent management system with simple functions
Useful services and data management
Cons
Reporting on many projects is not easy to all users
Maintenance of the platform to some small business
Configuration of the interface to new people is not simple.

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