FloorSchedule vs Celonis

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FloorSchedule

Category: Task Management Tool

Industries: Marketing, Real Estate, Education, Communicatiom

Pricing

Monthly Subscription

$16/month

Prepaid 12 Months

$168/year ($14/month prepaid)

Celonis

Category: Task Management Tool

Industries: Marketing, Productivity

Pricing

Starting From:

$0.01

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Most popular feedback for FloorSchedule

Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!

Andrea L.

About FloorSchedule

Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.

Most popular feedback for Celonis

Too easy to learn, set up, implement and deliver. It's maintainance and support is also less resource intensive. It is a tool to enable the hyperautomation journey of an enterprise. An enterprise can use it to identify it as a single source of truth. It helps organizations to identify the frictions in their complex business processes after giving an end to end visibility of their processes.

Onkar Nath S.

About Celonis

Celonis helps organizations execute on their data. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of applications, a developer studio and platform capabilities for business executives and users to eliminate billions in corporate inefficiencies, provide better customer experience and reduce carbon emissions. Celonis has thousands of global customers and is headquartered in Munich, Germany and New York City, USA with 16 offices worldwide.

FloorSchedule reviews

I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.

- The overall experience has been positive. It is a helpful tool for a large office.

The overall experience has been positive. It is a helpful tool for a large office.

- Tamera H. Administrative Manager

When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.

- Lauren B. Office Manager

Celonis reviews

Celonis Process Mining helps in identifying the pain points in a process, how well the current process is performing compared to the "to-be" process, drilldown to the root cause with ease and a user friendly interface. It has a well integrated collection of applications thag can be used for automating parts of the process using Action Flow.

- Karan M. Analyst

We can analysis the process in better way then other tool and also have more components to work,we can add the images to look good on dashboard and explore more

- Vamshi K. Junior consultant process intelligence

We have lease resources that gives the knowledge on celonis Tool wheather it is on pql or functions that we use in pql and need to improve on visual editor so that we mostly solve them in visual editor itself

- Aitha A. Executive

Pros & cons

FloorSchedule

Pros
Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help
We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program
FloorSchedule does a better job at distributing shifts evenly than an individual does
I have found this software to be very use friendly."
Cons
I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers
I solve the problem of unfairness and also scheduling on days people aren't available
The option buttons should be larger
Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do
With multiple locations, the calendar orders the shifts in an odd way
However, it gets the job done."

Celonis

Pros
1
Variant and Process Explorer view2
Action Flow & Action Engine.3
Multi Event Logging
Cons
1
Difficult to learn and understand even though they provide a learning platform.2
The time for implementation into the PROD environment is long.3
Difficult to integrate into other applications.

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