FloorSchedule vs CentricMinds

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FloorSchedule

Category: Task Management Tool

Industries: Marketing, Real Estate, Education, Communicatiom

Pricing

Monthly Subscription

$16/month

Prepaid 12 Months

$168/year ($14/month prepaid)

CentricMinds

Category: Task Management Tool

Industries: Marketing, Business, Fianance, Health

Pricing

Small to Medium Teams

Ranging from $295 to $495 per month

Up to 100 employees

Large Teams

Ranging from $10K to $20K per year

Up to 1,000 employees

Enterprise Teams

From $2 per user per month

Designed for more than 1,000 employees

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Most popular feedback for FloorSchedule

Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!

Andrea L.

About FloorSchedule

Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.

Most popular feedback for CentricMinds

Knowledgeable and supportive staff that take the time to check in and make sure everything is on track. Dedicated project manager and an easy to use ticket raising system and process. Intense training that was effective with skilled trainers who catered to the needs of differing levels of understanding.

Michelle B.

About CentricMinds

Intranet Software & Digital Experience Platform. The enterprise content management tools from CentricMinds enable organizations to plan, design and publish Intranet, Internet and Document Management sites that support a range of integrations, enabling your team to manage complex content experiences across devices, both web and native app.

FloorSchedule reviews

I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.

- The overall experience has been positive. It is a helpful tool for a large office.

The overall experience has been positive. It is a helpful tool for a large office.

- Tamera H. Administrative Manager

When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.

- Lauren B. Office Manager

CentricMinds reviews

The support to keep the whole Content Management System Platform up to date from both a security and functional perspective.

- Richard M.

Support team is at another level compared to the competition

- Christopher T. Workplace Experience Manager

Great system that has a lot of flexibility. It's straightforward to report any issues and support quickly responds.

- Adam P. Web Design Manager

Pros & cons

FloorSchedule

Pros
Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help
We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program
FloorSchedule does a better job at distributing shifts evenly than an individual does
I have found this software to be very use friendly."
Cons
I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers
I solve the problem of unfairness and also scheduling on days people aren't available
The option buttons should be larger
Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do
With multiple locations, the calendar orders the shifts in an odd way
However, it gets the job done."

CentricMinds

Pros
Easy to use, lots of helpful documentation
Fast response when contacted
Easy to deal with staff.This is super helpful to look at before submitting a ticket.t helps with the difficulties I have when doing work.
Cons
Editor could be a bit more user-friendly, initial setup quite complicated
Other than that, not much comes to mind.Would be great to know the response times that apply to each of the categories for the tickets, eg low, medium, high and urgent, and also what issues constitute what category.Like ant application it can get a bit slow if the resources are not in place.

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