FloorSchedule vs Front

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FloorSchedule

Category: Task Management Tool

Industries: Marketing, Real Estate, Education, Communicatiom

Pricing

Monthly Subscription

$16/month

Prepaid 12 Months

$168/year ($14/month prepaid)

Front

Category: Task Management Tool

Industries: Education, Business

Pricing

Starter

$19.00 1 user/month

Growth

$49.00 1 user/month

Scale

$99.00 1 user/month

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Most popular feedback for FloorSchedule

Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!

Andrea L.

About FloorSchedule

Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.

Most popular feedback for Front

The rule functionality is my favorite part about Front. It's allowed me to automatically delegate emails that are not relevant to me to the appropriate party, automatically archive senders who do not allow an unsubscribe option, and tag items like News and Receipts that are not immediately actionable and remove them from the inbox.

Alexandra B.

About Front

Work happier and more productively with Front. Save time with powerful, flexible automations and shortcuts. Collaborate efficiently within and across teams with message assignments, comments, and internal draft sharing. With Front, your inbox finally works for you, and there's no need to train your team on a new tool. Front looks and feels like email, so it's fast to set up and easy to jump in and start working right away.

FloorSchedule reviews

I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.

- The overall experience has been positive. It is a helpful tool for a large office.

The overall experience has been positive. It is a helpful tool for a large office.

- Tamera H. Administrative Manager

When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.

- Lauren B. Office Manager

Front reviews

We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation

- Marjolaine L. Co-founder

I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.

- Felipe P. Team Lead TechOps

Overall great product, really happy with the exception of the email nesting

- David D. Owner

Pros & cons

FloorSchedule

Pros
Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help
We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program
FloorSchedule does a better job at distributing shifts evenly than an individual does
I have found this software to be very use friendly."
Cons
I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers
I solve the problem of unfairness and also scheduling on days people aren't available
The option buttons should be larger
Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do
With multiple locations, the calendar orders the shifts in an odd way
However, it gets the job done."

Front

Pros
The best feature about Front is the ability to communicate with both my internal and external teams without having to forward a bunch of emails
It has a number of very good features for helping teams work together for sales and support
The abilities to share, assign, comment on, snooze and resurface issues makes zero inbox possible
I like Front as the best shared inbox tool on the market - it has the most functions/features, was the easiest to deploy and solves all of our issues
I love that we all have access to see communication between our customers and our sales representatives
Everything is documented and in easy access."
Cons
Because of the way we work, we copy and paste the text of the sent e-mail in our other systems
This delay, especially when one sends many e-mails, is particularly annoying
There are a couple niche, specific limitations that we have that we have to build workarounds for
Honestly can't think of a major pain for our use case
Sometimes I do miss dragging an email into a folder and having it pop back into my inbox when the customer responds
Front has tagging, but I have found that I still miss using folders
Plugin is a little bit confusing
Sometimes it's hard to differentiate which one is order and subscriptions due to the top down feature and no different color line."

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