FloorSchedule vs Planisware

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FloorSchedule

Category: Task Management Tool

Industries: Marketing, Real Estate, Education, Communicatiom

Pricing

Monthly Subscription

$16/month

Prepaid 12 Months

$168/year ($14/month prepaid)

Planisware

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Contact for a Quote

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Most popular feedback for FloorSchedule

Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!

Andrea L.

About FloorSchedule

Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.

Most popular feedback for Planisware

It's a versatile tool with lots of options for customization. I can see large or small organizations getting great use from the functions, with a careful assessment of your individual needs. Lots of ways to visualize progress on projects. It also has paths for simplifying the user experience for different members of the team. What I/we perhaps like most about the software is the ability to not only plan the project, but assign resources (allocate) at different increments (hours, % of FTE, days) - and to have that information push automatically to the individual owners of those allocations for task management and time reporting.

Antonio N.

About Planisware

Planisware is a global provider of software solutions for project portfolio management. Planisware solutions are specifically designed to support product development, engineering and IT business processes. For more than 20 years, Planisware has been helping its customers to achieve strategic and innovative excellence, make valid business decisions and increase portfolio value. Today, over 500 companies worldwide rely on Planisware products to manage their projects, resources and portfolios.

FloorSchedule reviews

I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.

- The overall experience has been positive. It is a helpful tool for a large office.

The overall experience has been positive. It is a helpful tool for a large office.

- Tamera H. Administrative Manager

When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.

- Lauren B. Office Manager

Planisware reviews

Overall: Planisware was not very responsive during implementation to completing tasks, following up on items requested or issues found. They either don't respond at all or don't respond quickly through their service desk requests for issues, questions, upgrade ideas, etc.

- Hannah M.

Overall: The Planisware Orchestra team is knowledgeable, very easy to work with and are very collaborative in gathering requirements, deployment and providing on-going support. In addition Planisware has a lot of experience with Planning and Portfolio Management. Planisware has forums to discuss and share experiences and expertise with other users, they also implement improvements to their tools by listening to the needs of their customers

- Brenda R.

Overall: The main benefits are in the simplicity of navigation and use for the end-users: very good design and organization of the activity with fast access to the interesting information for the different level of the organization.

- Thierry J.

Pros & cons

FloorSchedule

Pros
Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help
We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program
FloorSchedule does a better job at distributing shifts evenly than an individual does
I have found this software to be very use friendly."
Cons
I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers
I solve the problem of unfairness and also scheduling on days people aren't available
The option buttons should be larger
Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do
With multiple locations, the calendar orders the shifts in an odd way
However, it gets the job done."

Planisware

Pros
We really appreciate the activity Stream
It constitutes a really help in follow up
Since we have learned how to create and use the Dashboard module, we like it
The ability to customize stages and gates is great as it allows for different types of projects in one organization or for different organizations to all have completely different set ups
Scalable solution both in terms of users and functionalities
Great local support (France)."
Cons
No possiblity to do "batch" actions in lists
Timesheet workflow validation too restrictive
Poor documentation to become Orchestra expert and support daily usage
Heavy weakness on standard reporting
The poor performance with Internet Explorer/Edge."

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