FloorSchedule vs Primetric
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Sir Richard BransonMost popular feedback for FloorSchedule
Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!
Andrea L.
About FloorSchedule
Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.
Most popular feedback for Primetric
The clarity of Primetric is simply amazing for me. All the information, whether it is for a day, a month, or a week, are easily understandable and arranged in an intuitive manner. Adding new hours spent on the project is also simple and pleasant, and without annoying, repetitive forms. I can simply add the details of my work based on the very first time report I added for a given period.
Wiktor H.
About Primetric
Not yet another glorified planner for IT business services. With Primetric portfolio management you get a single source of truth about your entire project portfolio. Starting from high-level time tracking, your current and forecasted resource usage, up to the exact margin across your entire portfolio (including overheads and dynamic cost changes during project duration). Everything you need to successfully manage your project portfolio, increase project success, and anticipate risks and needs.
FloorSchedule reviews
I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.
- The overall experience has been positive. It is a helpful tool for a large office.
The overall experience has been positive. It is a helpful tool for a large office.
- Tamera H. Administrative Manager
When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.
- Lauren B. Office Manager
Primetric reviews
Apart from the excellent features, Primetric doesn't freeze and has no other technical problems. It has, though, a wide range of integrations I use to combine the information from different tools. They're updated in the real time, so I always have all the information I need to generate accurate reports
- Agnieszka C. Head of Finance and Administration
The implementation of Primetric was smooth, and we started using it quickly. At the moment, Primetric will serve as my backup, but it might soon become the main tool I'll be using to manage our projects. My main objective right now is to get a 100% mirror of our current management records.
- Anton K. Founder and CEO
Complexity of planning in case of project, resources etc.
- Albert K. COO
Pros & cons
FloorSchedule
| Pros |
|---|
| Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help |
| We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program |
| FloorSchedule does a better job at distributing shifts evenly than an individual does |
| I have found this software to be very use friendly." |
| Cons |
|---|
| I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers |
| I solve the problem of unfairness and also scheduling on days people aren't available |
| The option buttons should be larger |
| Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do |
| With multiple locations, the calendar orders the shifts in an odd way |
| However, it gets the job done." |
Primetric
| Pros |
|---|
| Comprehensive solution for managing an IT outsourcing company |
| The calendar it's based on is also nice |
| I can see all the holidays for my region, and the region can be changed for each employee individually |
| In addition, the processes included in Primetric are also really good |
| Time tracking is amazing |
| It takes just a few clicks |
| In my experience, Primetric is a really good tool for any IT company wishing for exponential growth." |
| Cons |
|---|
| Loading time is more than a bit annoying, it's the main issue for me |
| It took me a long time to figure out how to properly settle tasks |
| I still made mistakes though, and when that happened I was forced to remove the project and start again |
| It may look a bit difficult for people who do not have an in-depth understanding of the features |
| Still, it is a matter of getting used to the tool's interface |
| It's hard for me to point out what I don't like about Primetrick." |
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