Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
$3/month per user
Category: Communication Tools
Industries: Business, Education
Free
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Flowdock is being used by a specific team inside an IT department of Universidade de São Paulo. We use this software for team collaboration, specifics communications and quick file sharing. To avoid a lot of calls and flooding e-mail boxes during the day, a centralized platform divided in differents channels can be very helpful. We could easily improve team communication working in several projects by using channels functionality to separate subjects, to share files and contents of interest and to keep tracking our development and activities. When we need some past information you can just go to the software and search for this. Keeping a track (history) of our activity is really important for us.
Vinicius LimaThe official Flowdock Android app Through organized chat and a shared integration inbox, Flowdock is the hub for team communication and enables teams turn their routine work into a byproduct of collaboration. It eliminates automated emails from your mailbox and takes the place of IM or IRC chat in your team's workflow. You will always be aware of what your team is doing thanks to integrations with more than 80 tools. You may communicate with your teams using Flows, and you can categorize your talks using threads, thanks to Flowdock. - Stay informed of updates across flows and 1-1s with in-app notifications and modify the notifications as needed - Express yourself with emojis across flows and 1-1s - Have private talks with your team members as necessary - Share files with your team members during 1-1s and flows to collaborate. Build your own ongoing knowledge base using the power of hash tags. Effortlessly find the content you need using hash tags you manage. View all of your integrations in one place with a shared integration inbox. Communicate with your teams about the items in the inbox. Get noticed by the right people using @@subgroups. Trello, Git & GitHub, Pivotal Tracker, Zendesk, Atlassian JIRA, Confluence, Bamboo, Capistrano, Heroku, Redmine, FogBugz, Basecamp, BitBucket, Kiln, Mercurial, Nagios, Pingdom, Hudson / Jenkins, and numerous other project management, issue tracking, wiki, version control, monitoring, deployment & continuous integration systems and services are just a few of the tools that Flowd You must have a Flowdock account, which you may create at http://www.flowdock.com, in order to use the Flowdock app.
Extremely easy to set up. It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions. Very easy and convenient to use.
Luis D.Offline? To keep you informed, we directly send notifications to your devices. not answering? We immediately forward chats to your email, enabling you to respond to your guest by email. In order to provide your guest with a transcript for reference, your response will be emailed to both their email and your Crisp interface. Everything is kept in sync by us! Livechat Add our live chat to your website to engage visitors in real-time conversation. To fit your store, our chatbox is bilingual and configurable. With MagicType, you can see what people are typing in real time and respond to them more quickly. Additionally, live chat has never had so much personality thanks to GIF, smileys, and file sharing. Even other channels like Facebook Messenger, Telegram, SMS, and email can be integrated with Crisp. Your Staff Will Enjoy It Your team will prosper with the help of this effective, user-friendly application, which has a new and fresh interface. Crisp also supports working hours, so your staff won't receive notifications outside of normal business hours. Additionally, you can submit private notes to ensure that information is preserved as well as receive notifications and view what your colleagues are writing. What's best? Zendesk and Slack are linked with Crisp, so you may continue using your current programs.
Works ok, but the UX is not as good as the competition. And, I bet CA devs don't use it themselves. If they did, more multi year old bugs would get fixed. Like new, ghost notifications for messages you read last week on the desktop client. Or multiple notifications for the same message. Or how about the one where you try to post and it says it can't, then you restart the app to find that it really did post, several times - that one's my favorite.
- A Google user
We use this app in a daily basis to work. Easy to use. Most of the time is reliable.
- Andrés Felipe Suaza Quinchía
We have been using this app on Android and love the experience and how seamlessly it works. Performance on this app from Search to everything is great. There are few areas of improvement like notifications and an improved search for 1-1s, but overall I highly recommend this to anyone using Flowdock on web.
- Anonymous User
Replies text cannot be selected, only copied to the buffer, which means you can't use Google translate right in the app itself. I'm not interested in switching between two apps all the time!! There's no option to rate limit notifications: some customers with ADHD make my blood boil by sending messages every 15 seconds. Overall notifications setup is horrible. Either you get swamped with all of them, or not receive any. Also the app crashes every60min. App data is growing like crazy.No fixes ever
- Ryan
For some reason, they have stopped updating the official App for Android for over a month now. It sort of works, but it is also riddled with bugs and painful to use. The official version has stopped being updated in favor of the Beta branch, which is somehow even worse than the official version. It crashes 8/10 times when you try to open a chat, it's missing various crucial functions that the app is absolutely unusable without.
- Douglas Valenzuela
I think there are some bugs in the app because I don't get notifications for messages or when someone is on my site. Please fix ASAP thank you.
- Davidson Ogheneyore
Pros |
---|
Possibility to integrate with external services |
Very easy to configure |
Powerful communication tool |
Cons |
---|
A lot of links to others Flowdock sections |
There isn't a quick access list to members of your organization to start a private chat |
There isn't an app for Windows Phone |
Pros |
---|
It's easy to use |
Has a mobile app that I use to reply to queries |
It also integrates other platforms like Twitter DMs, Telegraph, Line |
Cons |
---|
There's no way to have separate conversations with the same customer |
Old conversations get dragged into new conversations |
Never ending conversations. |
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