Formstack Documents vs NetDocuments

Side-by-side comparison of features, reviews, pricing and more

Formstack Documents

Category: Documentation Tool
Industries: Education, Business

Pricing

Starter

$92/month

Teams

$184/month

Pro

$367

/month

NetDocuments

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

Pricing

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20M+ Downloads
5/5

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Formstack Documents reviews

Webmerge made our application process so easier. Thanks for developing this sort of software for the public.

- Michael L. Counselor

The thing I like most about this is how if an insured lives out of town or just isn't able to come into the office then it makes it super easy to just email it over to them and with a few clicks their document is signed.

- Melissa J. CSR

It's simple to use, but has a lot of functionality that makes it easy for a non-developer to use.

- Quan N. Promoter

NetDocuments reviews

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

- Matti M. Attorney, Partner

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

- Evan K. Legal RSC Level 3 Engineer

Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

- Sherry F. Billing Manager

Pros & cons

Formstack Documents

Pros
Can save templates that you can easily send to the candidates
Candidates can easily electronically sign the Documents needed for their application
It has opened up a ton of doors for automated processes
We waited for years for a combination of products like Formstack Forms and Formstack Documents that fulfilled all of our use cases
Once setup with your document template you can be confident this product will be fit for purpose
Easy to get started and design your documents the way you want them to look
Pull in the data from multiple sources and it all happens super fast."

Cons
We are a small business and found ourselves wasting so much time with generating documentation for our customers
It's hard to explain all of the things made possible with Webmerge.me so you'll just have to go the site and check it out
Also there's alot of hidden features and some "bugs" with no logic reason why it appears
We did run into one issue where some internal code with Microsoft Word was creating errors, and their customer service team worked tirelessly until we figured it out."

NetDocuments

Pros
This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great
Lots of search options if you are looking for a document
Their support team is very good and easy to get ahold of
Overall NetDocuments is a good app with good components
This is a document management system in the cloud that is very user friendly
It is easy to save documents and retrieve them."

Cons
We have about 40 users and imported documents from another document management service
It was much much slower to search and the way it searches was really bad
Also, when you have a problem and call customer service the wait is excessively long
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error
Either way, they are helpful and get to the root of the problem
3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it."

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