Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Essential - $3.40 per month
Business, Enterprise, Enterprise Plus - Request for a quote
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
We’re using Freshchat to solve our customers’ needs with precision, and in real-time. It has ensured our customers receive prompt personalized experiences and has also brought in operational efficiencies that make assisted buying extremely scalable.
Rajesh MagowFreshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.
I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.
Christi K.Blink is the one-stop portal app for frontline workers. A simple platform gives one-click access to everything your team need - from updates to must-knows, forms to timetables, conversations to stories. Wrapped into one secure portal, Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 1000 organizations, including the NHS, Stagecoach, and Dominoes, have entrusted us with energizing their workforce and powering their operations
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
- A Google user
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
- Sam Fard
It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.
- Nguyễn Cát
This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.
- Lydia M.
Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships
- Nathan W.
This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.
- Christope M.
Pros |
---|
Access all customer messages in one place |
Provide instant customer support |
Offer proactive customer service |
Cons |
---|
They do not check for spelling mistakes |
They don't have a status for Pending Client Response |
It's difficult to juggle having two accounts |
Pros |
---|
The level of communication has increased |
Blink has been a great tool for people to share their experiences without having to send a company wide email |
We seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team |
Great interaction with majority of the workforce who are not desk based." |
Cons |
---|
One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions |
Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph |
Other than this minor issue I don't have anything too negative to say |
Lack of integration with gtools suite (email/agenda) in both direction." |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
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