Freshchat vs Briar

Freshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.

Briar is a messaging app that was developed specifically for journalists, activists, and anybody else who requires a secure, simple, and reliable method of communication. Briar is not like other messaging apps since it does not rely on a centralized server to store messages; instead, messages are synchronized directly between the smartphones of its users. In the event that the internet is unavailable, Briar may sync with other devices using Bluetooth or Wi-Fi, allowing the flow of information to continue even during an emergency. Briar is able to sync via the Tor network, which shields its users and the relationships they maintain from being monitored by third parties when the internet is operational. The application enables users to communicate with one another through private messaging, groups, forums, and blogs. The application itself has support for the Tor network. Unless you choose to share what you've done in Briar with other users, everything you do in the app is solely saved on the device you're using. There are no adverts, and your activity cannot be tracked in any way. The application's source code is totally open for anybody to inspect, and it has already been inspected by a professional organization. Because it is feasible to reproduce any release of Briar, it is possible to check that the disclosed source code precisely matches the program that has been published on this site. The development is carried out by a small team that is not for profit.