Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
Premium
$6.67/user per month
Enterprise
Contact Sales Team
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
- A Google user
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
- Sam Fard
It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.
- Nguyễn Cát
When I signed my little team up for this group chat app, It was free for small groups up to 15. Today my desktop screen says whoopsie you’ve exceeded your free account requirements. Well we haven’t done anything different. You’ve changed something and now it’s only free if you have 5 users. You now want $10/month per user. My very small business team of 6 would have to pay $60/month. Ugh, no thank you. First of all five is too small of a group for most people to try it and $10/mo per user is too much $ for what you offer. Sorry but you lost me at Whoopsie. We were willing to use the free version with all the restrictions because we really just need to share text messages and small docs and maybe a video or screen shot every now and then. It’s really no different than a Facebook group or conversations in Asana. So there I will go. FOR FREE.
- retrofrugalista
The only enterprise work communication app that offers amazing out-of-box document collaboration features. Super easy to use too!!
- A Google user
I would like a delete function in the chat and an upgraded text editor. overall it is a brilliant platform.
- Anonymous User
| Pros |
|---|
| Access all customer messages in one place |
| Provide instant customer support |
| Offer proactive customer service |
| Cons |
|---|
| They do not check for spelling mistakes |
| They don't have a status for Pending Client Response |
| It's difficult to juggle having two accounts |
| Pros |
|---|
| Save time by automating everyday workflows |
| Company wide activity stream |
| Sends one-to-one or group messages |
| Cons |
|---|
| It has limited characteristics to control |
| Establish complex business communications based on workflow diagrams |
| Files management should be a bit more organized |
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