Freshchat vs Empuls

Freshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.

Empuls is an employee engagement software that makes it easy to reward and recognize your employees to improve retention and productivity at your organization. Empuls helps you set up & run pulse surveys, measure and track feedback, and gather eNPS scores. With Empuls you can: 1. Build a culture of appreciation through peer recognition. 2. Motivate employees with rewards and digital gift cards, choose from over 20,000+ options. 3. Celebrate every birthday, work anniversary, and company milestone day. 4. Increase employee retention by acting on feedback gathered from pulse and eNPS surveys. More than 1000 organizations around the world use Empuls to reduce attrition, improve retention and satisfaction. Most HRs use Emplus as a recognition module that makes hard work and teamwork visible to everyone, making it easy for employees to show their appreciation for each other, build stronger working relationships, and feel a greater sense of belonging. Empuls helps you celebrate employee contributions and key milestones, reduce HR's time and efforts in setting up rewards, promote participation in company initiatives, gather employee feedback, and tie rewards with the company and culture goals.