Freshchat vs Flowdock

Freshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.

The official Flowdock Android app Through organized chat and a shared integration inbox, Flowdock is the hub for team communication and enables teams turn their routine work into a byproduct of collaboration. It eliminates automated emails from your mailbox and takes the place of IM or IRC chat in your team's workflow. You will always be aware of what your team is doing thanks to integrations with more than 80 tools. You may communicate with your teams using Flows, and you can categorize your talks using threads, thanks to Flowdock. - Stay informed of updates across flows and 1-1s with in-app notifications and modify the notifications as needed - Express yourself with emojis across flows and 1-1s - Have private talks with your team members as necessary - Share files with your team members during 1-1s and flows to collaborate. Build your own ongoing knowledge base using the power of hash tags. Effortlessly find the content you need using hash tags you manage. View all of your integrations in one place with a shared integration inbox. Communicate with your teams about the items in the inbox. Get noticed by the right people using @@subgroups. Trello, Git & GitHub, Pivotal Tracker, Zendesk, Atlassian JIRA, Confluence, Bamboo, Capistrano, Heroku, Redmine, FogBugz, Basecamp, BitBucket, Kiln, Mercurial, Nagios, Pingdom, Hudson / Jenkins, and numerous other project management, issue tracking, wiki, version control, monitoring, deployment & continuous integration systems and services are just a few of the tools that Flowd You must have a Flowdock account, which you may create at http://www.flowdock.com, in order to use the Flowdock app.