Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Category: Communication Tools
Industries: Business, Education
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
We’re using Freshchat to solve our customers’ needs with precision, and in real-time. It has ensured our customers receive prompt personalized experiences and has also brought in operational efficiencies that make assisted buying extremely scalable.Rajesh Magow
Freshchat is a cutting-edge messaging application designed specifically for use by sales and customer engagement teams. It is a significant improvement over traditional live-chat systems since it offers the continuity and experience of consumer messaging apps to businesses, thereby assisting those organizations in converting site visitors into customers and satisfying those customers' needs. Teams are able to do the following with the Android app: Ace Conversations enables users to view, respond to, assign, and manage conversations at any time and from any location. Be aware of the person you are conversing with - Gain access to the visitor profile, which includes information such as their contact data, event timeline, and usage history, so that you may have interactions that are relevant. You will never miss a message again thanks to push notifications, which will alert you whenever a person proactively reaches out to you or if you receive a reply to a chat. Maintain an awareness of the messages sent to you even when you are not using the app. Sharing frequently asked questions articles with users and visitors enables a faster response time and optimizes the productivity of the team even while they are on the move.
We use Google Chat in our day to day life for communicating personal as well as professional use. It is quite a fast way to interact with someone outside Google mail. It is also good for sharing attachments like pdf, jpg and video etc. It comes in the bundle of Google apps like gmail, drive, meet etc.Rishi Pal
Google Chat is a communication and collaboration tool designed specifically for teams that is both intelligent and safe to use. Chat makes it easy to do work wherever a conversation is taking place by facilitating everything from ad hoc messaging to cooperation on topic-based workstreams. • Group collaboration that enables for the development of Google Workspace content and its distribution (Docs, Sheets, and Slides) without the need to worry about assigning access to individual users. • It is much simpler to get work done thanks to features such as shared documents, tasks, and events; side-by-side editors; and one-click scheduling, meetings, and document production. • Functionality similar to that of Google Search, with additional choices to narrow your results to discussions and information that you've already shared; Ready for Enterprise use, with all of the security and access controls offered by Google Workspace, such as Data Loss Prevention, Compliance, Admin Settings, Vault Retention, Holds, Search, and Export.
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.
- A Google user
2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!
- Sam Fard
It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.
- Nguyễn Cát
This replacement for Hangout and Allo is sub par at best. I can't manually delete messages like I can with any other app. I also have to manually open each image one at a time to both send and view instead of selecting multiple to upload or swiping between images that were sent. This feels like a junior ancillary project from Google instead of a well fleshed out and developed app. It's predecessors we're superior. That being said, I do like the ability to multi emoji react to a message.
Nice update for Google Hangouts which is going away at any time. Hangout's used to be nearly an all in one for communication, but Google stripped a lot of the functionality for no particular other than they were introducing other apps that ended up dying on the vine. This is the replacement. Fairly basic, functional and the UI is slightly better than Hangout's. I hope Google continues to work with it instead of letting it go after 6-12 months. Right now I like it.
- Rob W
Again, updates have fixed nothing about this terrible app. Stay away from this if you have any other alternatives. Very buggy and dropped notifications. Unable to go direct video call in app, requires a separate app. Too much friction. Unable to open URLs in a separate browser, links open up in the app, which is a dumb idea.
- Hoanglong Nguyen
|Access all customer messages in one place|
|Provide instant customer support|
|Offer proactive customer service|
|They do not check for spelling mistakes|
|They don't have a status for Pending Client Response|
|It's difficult to juggle having two accounts|
|Create internal/operational efficiencies|
|Enhance decision making|
|Improve business process agility.|
|Text boxes have an aggravating way of resizing itself|
|Inability to dock the conversation list|
|Conversations can jump around quite often.|
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
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