Freshchat vs Talkspirit

Side-by-side comparison of features, reviews, pricing and more

Freshchat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Talkspirit

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

STANDARD

To get started

From 5€/user/month

PREMIUM

To go further

From €9/user/month

BUSINESS

The complete experience

From €13/user/month

ENTERPRISE

For tailor-made solutions

Request a quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Freshchat reviews

One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.

- A Google user

2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!

- Sam Fard

It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.

- Nguyễn Cát

Talkspirit reviews

I recommend talkspirit, this social network facilitates exchanges and improves collaboration between communities on a daily basis. It allows everyone to transfer documents, communicate various information, advance everyone in their field, share links for video meetings, survey people,.. it allows you to do a lot of things. Being notified of new publications by email is pleasant, we can not miss any publication. It is pleasant and easy to use especially for newcomers who arrive on the network. Thanks to the talkspirit team for this social network

- Stephanie B.

This software has allowed the company to make great progress in videoconferences, they are heard with very good quality, its instant messaging offers us a good opportunity to communicate easily and with high integration and to create work groups so that collaboration is more based on each comment or text that we want to add to the platform to share with each user.

- Zeeshan W.

We are very happy with the progress of our projects, and are more productive since the installation of talkspirit by our teams

- Bastien M.

Pros & cons

Freshchat

Pros
Access all customer messages in one place
Provide instant customer support
Offer proactive customer service

Cons
They do not check for spelling mistakes
They don't have a status for Pending Client Response
It's difficult to juggle having two accounts

Talkspirit

Pros
For our association we use TalkSpirit everyday because it allow us to keep everyone notified on all of our projects
We are very happy with the progress of our projects, and are more productive since the installation of talkspirit by our teams
I like the design and the optimisation of this tool."

Cons
Was a little disapointed by the performances of the website
But it may be due to my network or my weak computer
Not obvious to determine 'online contact' there is no feature to see only connected people on the application
New features are often useless, and may slow down the software
For the way we use this software, that's all."

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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