Freshchat vs Vibely

Side-by-side comparison of features, reviews, pricing and more

Freshchat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Vibely

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Freshchat reviews

One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.

- A Google user

2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!

- Sam Fard

It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.

- Nguyễn Cát

Vibely reviews

I love this app! I love than anywhere in the world I go I can meet up with a lady from Girls Gone Global. I feel like I automatically have friends all over the world. I do have an idea about the group chat to make it easier to connect with people. Maybe there could be separate chats for separate regions (Europe, South East Asia, Central America, etc...) so we aren’t having the entire world in one group chat, which can feel very overwhelming. Have it so you can enter any chat. Say you’re from Canada but are visiting Indonesia, you can hop on the Indonesia chat to talk with people directly in your area. I’m also having a problem where the red notification symbol over the app on my iPhone doesn’t go away automatically after I’ve checked the notification. I have the close and renter the app a few times to get it to go away. Thank you so much for creating this app!!! I love it!

- DinosEatMan

I recently downloaded this app and I’m very excited to see where this goes. It’s a great place to meet new people especially for those traveling or moving to new areas. I think it makes sense for the app to know your location since the point of it is to meet others around you. There are several other apps that ask for similar if not more data. I get the opportunity to chat with new people in person as well as over the phone without having to give strangers any of my personal info. I love love love this app and all the possibilities it will bring!!

- Kjeans94

The mobile app has a few glitches, but overall I’m really loving Vibely. It’s a great way to connect with like-minded people, especially in the era of COVID-19. I get to interact with others when I’m going stir crazy at home and it makes the isolation more tolerable. I know there are other ways to do this, but I joined a really great community of fellow artists and for me, it’s been a super positive experience.

- PammieJane84

Pros & cons

Freshchat

Pros
Access all customer messages in one place
Provide instant customer support
Offer proactive customer service

Cons
They do not check for spelling mistakes
They don't have a status for Pending Client Response
It's difficult to juggle having two accounts

Vibely

Pros
The Vibely: Challenges & Chats app is secure to use
The App is improving with time
Major Bug Fix with each update

Cons
The Vibely: Challenges & Chats have to add more privacy
Missing some features
Sometimes slow support

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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