Side-by-side comparison of features, reviews, pricing and more
Category: Task Management tools
Industries: IT, Business/Productivity
Growth
$15/ agent / month billed annually
Pro
$49/ agent / month billed annually
Enterprise
$69/ agent / month billed annually
Growth
$29/ agent / month billed annually
Pro
$59/agent/month, billed annually
Enterprise
$99per user/month,billed annually
Category: Task Management tools
Industries: Education, Business/Productivity
FunctionFox Classic
5 per person
FunctionFox Premier
10 per person
FunctionFox In-House
20 per person
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
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“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Its easy to use. Easy to work with several teams by using group filters. Easy to apply pre-set filters to incoming emails and prioritize.Easy to follow the email thread and to see earlier conversation with the person. Also nice to create tickets to colleagues or other teams. I also like the way we can automatically tag incoming tickets and the ways the ticket show if its new, pending or responded.
Lisa N.Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets you automate workflows, provide self-service, manage SLAs, and measure metrics, so you can stay on top of all things customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive support capabilities, and field service management. Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
There are so many features our company uses including the timesheet tracking, blogs, project timelines and milestones, reporting and so much more.
Caroline K.FunctionFox offers Simple, Online Timesheets & Project Management Track time and expenses, keep to estimate, and easily manage your clients and projects. FunctionFox is the number one ranked time-tracking system in North America. Graphic design, advertising, communications, marketing, multimedia, public relations, and interactive firms all choose TimeFox as their web-based time and project management application.
Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.
- Chloe T. Global Marketing Director, Biolage
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.
- Victor S. Total Quality Management Manager
It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.
- James S. Demand Generation, Marketing Manager
The software is a great value for your money. The features and functionality are easy to use. I like the timesheet, project costing, personnel rate report which is essential because it shows the actual cost of the project, reports advanced feature is also great because you can customized it to your needs, you can easily manage personnel, projects-retainers is also a great feature.
- Sheila Sumatra Undivide
type-A side of the spectrum, we weren’t used to handling all project management and billing on our own. Then, one day, FunctionFox popped into our lives. Cliché though it may sound, it changed everything. Invoices were created, projects were managed, and timesheets were properly kept without the use of spreadsheets or sticky notes. Thanks to FunctionFox, will never return to the land of horrible little spreadsheet squares.
- Cara Moyle Paper Laundry
I have been nothing but thrilled at encountering FunctionFox in 2006 when I was starting my business. It has more than lived up to my expectations. I recommend it to all the designers I know. Every interaction with your company has been outstanding. Thank you for being my business partner.
- wen Brock Visual Fluency
Pros |
---|
Freshdesk provides an unrivalled ability to stay on top of client support and issue management |
This tool is so far the best in class at supporting our needs in supporting our client base. |
Cons |
---|
Mobile app needs work |
Does not provide as much functionality as the browser based version |
Pros |
---|
The data collected has been immensely helpful to management, and this is the 4th organization that I have introduced to the tool |
I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process |
The sales rep |
was very knowledgeable and explained the features and benefits very clearly |
The samples and tutorials were great and made the learning process kinda fun |
Easy setup of new clients, projects, tasks and hourly rates |
Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices." |
Cons |
---|
We really had bad experiences with project management software that tried to do everything and connect to everything |
All that does is make adopting it difficult because their are too many features |
Function Fox is soooo bad |
It's so out of date except for a reskinned interface |
Their pricing is misleading on their site and your info is incorrect |
User interface is confusing for most new users |
A lot of the information shows on the lower half of the screen which is non-intuitive and creates confusion." |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
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Get through books, docs, articles, PDFs, email – anything you read – faster.
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