Side-by-side comparison of features, reviews, pricing and more
Category: Task Management tools
Industries: IT, Business/Productivity
Growth
$15/ agent / month billed annually
Pro
$49/ agent / month billed annually
Enterprise
$69/ agent / month billed annually
Growth
$29/ agent / month billed annually
Pro
$59/agent/month, billed annually
Enterprise
$99per user/month,billed annually
Category: Task Management tools
Industries: Marketing, Financial, Busines/Productivity
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Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Its easy to use. Easy to work with several teams by using group filters. Easy to apply pre-set filters to incoming emails and prioritize.Easy to follow the email thread and to see earlier conversation with the person. Also nice to create tickets to colleagues or other teams. I also like the way we can automatically tag incoming tickets and the ways the ticket show if its new, pending or responded.
Lisa N.Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets you automate workflows, provide self-service, manage SLAs, and measure metrics, so you can stay on top of all things customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive support capabilities, and field service management. Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
Making the change from the paper model to Lucidchart has made us more efficient. It allows us to communicate and convey information to teams across the globe interested in learning about what we’re working on next quarter.
Kunal AroraLucid unites buyers and sellers of survey sample in over 90 countries – bridging the divide between global questions and human answers. Every day, millions of questions are answered via Lucid’s programmatic marketplace – enabling anyone, in any industry, to get real answers. Lucid’s clients can ask questions of targeted audiences and measure the effectiveness of their digital advertising. This authentic, first-party data drives powerful insights, in real-time.
Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.
- Chloe T. Global Marketing Director, Biolage
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.
- Victor S. Total Quality Management Manager
It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.
- James S. Demand Generation, Marketing Manager
Lucidchart helps users sketch and share professional flowchart diagrams, providing designs for anything from brainstorming to project management. I don’t think enough people know how helpful this technology can be, but I do—I drew some of the original architecture and product sketches for Okta using Lucidchart
- Todd McKinnon CEO and Co-Founder
Pictures are better. It’s so much easier to ask people to look at a diagram than it is to read a 20-page document. You can get people on the same page, and you can narrow the focus of a discussion to a specific piece of the document.
- Remi Danvin Project Manager
lucidchart makes it easier to convey information quickly, preventing a need for back-and-forth to clarify specifics around what we try to convey with documentation. It really helps to reduce the amount of time that has to go towards communicating ideas and plans around complex systems.
- James Beveridge Product Director
Pros |
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Freshdesk provides an unrivalled ability to stay on top of client support and issue management |
This tool is so far the best in class at supporting our needs in supporting our client base. |
Cons |
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Mobile app needs work |
Does not provide as much functionality as the browser based version |
Pros |
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Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly |
This is shown in the fact that 99% of the Fortune 500 companies use LucidChart |
There are countless templates to choose from that look professional and clean |
The web app is incredibly responsive and smooth to use, which can be experienced when resizing and moving elements on a canvas |
The user experience is really good all around and the user interface is straightforward and intuitive |
There are also mobile apps available which is useful to have |
Not only this but Lucidchart also has great collaboration features that allow users to work together on a diagram in real time |
Moreover, Lucidchart has many keyboard shortcuts to make work a lot more efficient and fast |
They are quite conventional among diagramming software so it took me very little time to learn |
There is also a layering feature in Lucidchart which intuitively allows you to create diagrams within diagrams |
In diagrams, there are also smart diagrams which keep your diagram clean and tidy. |
Cons |
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Lucidchart does not have any desktop apps which may be a disadvantage but the web app can be used offline and is as fast as any desktop app |
Also the customer support is not great as other competition and there is no easy way to contact the support. |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
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