Freshdesk vs niftypm

Side-by-side comparison of features, reviews, pricing and more

Freshdesk

Category: Task Management tools
Industries: IT, Business/Productivity

Pricing

Growth

$15/ agent / month billed annually

Pro

$49/ agent / month billed annually

Enterprise

$69/ agent / month billed annually

Growth

$29/ agent / month billed annually

Pro

$59/agent/month, billed annually

Enterprise

$99per user/month,billed annually

niftypm

Category: Task Management tools
Industries: Marketing, Financial, Busines/Productivity

Pricing

Starter

$5.00

Per Month

Pro

$10.00

Per Month

Business

$16.00

Per Month

Enterprise

$25.00

Per Month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Freshdesk reviews

Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.

- Chloe T. Global Marketing Director, Biolage

Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.

- Victor S. Total Quality Management Manager

It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.

- James S. Demand Generation, Marketing Manager

niftypm reviews

Nifty is by far the best productivity tool I've ever used. They have consolidated so many tools down to one for my team, without compromising the experience.

- RIM N. KAY ENGINEERING LEAD, EMOVIS

I've been using Nifty for over two years now and have found it to be an extremely reliable project management tool. I don't think I'll ever switch to another PM again.

- ALEX CARVALHO DESIGN DIRECTOR

We are huge Nifty fans! We use it to run our accounting firm and manage all our tasks and internal communication. Highly recommend it!

- SPENCER JONES OWNER, PROACT CFO

Pros & cons

Freshdesk

Pros
Freshdesk provides an unrivalled ability to stay on top of client support and issue management
This tool is so far the best in class at supporting our needs in supporting our client base.

Cons
Mobile app needs work
Does not provide as much functionality as the browser based version

niftypm

Pros
ConsIt doesn't offer white label project portal
For few agencies, this might be a deal breaker
Also it doesn't have an Invoice / Payment module built in.

Cons
ProsNifty is one of the best project management tool we have used till date
Onboarding Clients as Guests Onboarding clients on Nifty portal is pretty straight forward
With simple few clicks we can add our clients as guests on their respective projects
They can add their tasks and check the overall progress of their project.

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

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Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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