Side-by-side comparison of features, reviews, pricing and more
Category: Task Management tools
Industries: IT, Business/Productivity
$15/ agent / month billed annually
$49/ agent / month billed annually
$69/ agent / month billed annually
$29/ agent / month billed annually
$59/agent/month, billed annually
$99per user/month,billed annually
Category: Task Management tools
Industries: Education, Communication, Business/Productivity
$0.9 / per month
$3.60 / per month
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Its easy to use. Easy to work with several teams by using group filters. Easy to apply pre-set filters to incoming emails and prioritize.Easy to follow the email thread and to see earlier conversation with the person. Also nice to create tickets to colleagues or other teams. I also like the way we can automatically tag incoming tickets and the ways the ticket show if its new, pending or responded.Lisa N.
Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets you automate workflows, provide self-service, manage SLAs, and measure metrics, so you can stay on top of all things customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive support capabilities, and field service management. Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
It was difficult to track resource availability in our BU, mainly resorting to using excel spreadsheets. By using Teamdeck we now not only know resource availability we can track team utilization and billable vs non-billable hours.Gerhard Fourie
Teamdeck is a resource scheduling & time tracking tool for teams that want to plan and measure their work effectively. Resource management tools tend to be insightful only for the managers. Teamdeck, on the other hand, is a truly employee-friendly tool. Not only can the regular employees track their time but they are also able to manage their availability directly from the app. On top of that, their dashboard provides them with valuable information about their work patterns. Resource scheduling: Teamdeck’s resource scheduling gives you visibility into the available resources in the calendar view, you can also edit the bookings right there. People can enter their exact availability, making teamdeck a very comfortable option for remote or part-time employees in your company (and their managers). Time tracking: Employees can use one-click time tracking to record the time spent on each project. The time entries are automatically translated to timesheets which show accurate records concerning billable hours. Of course, the entries can be entered or edited later on (if someone forgot to switch the tracker on). Why? Some tools allow you to type the time entries manually (usually Project Managers are the ones who do it for their team members), unfortunately, they end up being guesstimates rather than legitimate data. Since many of our users charge their clients based on the number of hours they spent on a project, it is crucial for the timesheets to be as accurate as possible. Real-time time tracking makes it easy to achieve precise data. The timesheets are downloadable so that the finance department can measure the profitability of your projects. Leave management: Employees can request days off and holidays directly from the app. Managers receive these requests and manage them within teamdeck as well. People who work remotely or on a part-time basis can inform their supervisors about their exact availability.
Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.
- Chloe T. Global Marketing Director, Biolage
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.
- Victor S. Total Quality Management Manager
It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.
- James S. Demand Generation, Marketing Manager
The customization complexity level is perfect for us. We have tools that already track time spent so a simple user is exactly what I need for projecting booking levels.
- Dave Sullivan Manager
Managing employee vacation and project allocations was always a problem. Teamdeck allowed us to properly track everyone’s vacations and allocations.
- Tiago Duarte CEO
One thing we loved in Teamdeck was the ease of adding and managing Bookings throught the friendly interface. This alone helps us go through the tedious tasks of logging bookings and timesheets.
- Timos Co-Founder at Another Circus
|Freshdesk provides an unrivalled ability to stay on top of client support and issue management|
|This tool is so far the best in class at supporting our needs in supporting our client base.|
|Mobile app needs work|
|Does not provide as much functionality as the browser based version|
|It's easy to use and has a very nice interface|
|Works perfectly for recording my timesheets.|
|I can't really say|
|I use it to record my daily timesheets and it works perfectly for that|
|I have nothing negative to say about the software.|
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
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