Freshworks vs Notificare

Side-by-side comparison of features, reviews, pricing and more

Freshworks

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Notificare

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Rich - $19 per month

Geo - $59 per month

50,000 users - $149 per month

100,000 users - $299 per month

250,000 - $459 per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Freshworks reviews

“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”

- Vishal Gupta, Head of Product, PhonePe

“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”

- Alex Anheuer, Manager Workplace Services, Payvision

"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.

- Richard S.

Notificare reviews

We've investigated all the players in the space (like onesignal, airship, braze etc) and did extensive testing with a few of them. Notificare has all the functionality, is reasonable priced and offers way more customisation possibilities then their competitors do. We first went for another solution, they oversold and the AMA support of notificare got me thinking. Happy we made the switch!

- Edwin H.

We are able to deliver (personalized) push messages to our customers to inform them about topics that are important for them to know or to bring certain promotions/products/services to their attention.

- Lies C.

Tons of features, great support and continuously improving. Would definitely recommend!

- Mitchel S.

Pros & cons

Freshworks

Pros
Nice looking status page that is easily configurable and should suit almost any situation
The support team at Freshteam is super helpful regarding learning guides and tutorials or just quickly connecting and walking me through a feature I don't fully understand yet
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media.

Cons
Its costs are high
It was a bit difficult to adapt to but now I manage it very well
Not a problem but the UX for grouping multiple products inside the same organisation was a bit janky.

Notificare

Pros
Saved many hours of development work by using smart features like auto-badge
Used Notificare for several clients, outstanding product
Great collaboration and helpful customer support
The team takes their time to advise and help out with possible issues that."

Cons
So many options, you really need to invest time in experimenting and in educating colleagues to take away the worry of doing something wrong
Maybe the software can be translated in Dutch Just kidding, no negative feedback
The only feature that I sometimes miss would be another way on how to track analytics and data about users."

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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