Freshworks vs TalentLyft

Side-by-side comparison of features, reviews, pricing and more

Freshworks

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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TalentLyft

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Starter - $149 per month

Pro - $299 per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Freshworks reviews

“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”

- Vishal Gupta, Head of Product, PhonePe

“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”

- Alex Anheuer, Manager Workplace Services, Payvision

"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.

- Richard S.

TalentLyft reviews

"best ATS & CRM customer experience" What do you like best about TalentLyft? The team, Ivan and Maj, were extremely helpful in getting myself and my organization started and have been a continued support for the team. Review collected by and hosted on G2.com. What do you dislike about TalentLyft? nothing! The process has been great so far. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? Our previous ATS required a lot of manual work, and TalentLyft's platform is very user-friendly

- Katelyn R.

"Great customer support, user friendly" What do you like best about TalentLyft? TalentLyft is very simple to use and their customer support is outstanding. Matija, Ana and Ivan are doing a great job! Review collected by and hosted on G2.com. What do you dislike about TalentLyft? Editing of the career page can be improved, especially when it comes to articles and their timeline. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? Keeping track of the candidates, selection processes and being complaint with Law and GDPR when it comes to personal data of candidates.

- Maida P.

"ATS tool" What do you like best about TalentLyft? TalentLyft is very friendly and intuitive to use. Allows us to improve our recruitment process and also candidate's experience. Review collected by and hosted on G2.com. What do you dislike about TalentLyft? I couldn't find anything to dislike yet. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? We use it for a better track of our candidates and we automated a lot of steps in communication.

- Luminita B.

Pros & cons

Freshworks

Pros
Nice looking status page that is easily configurable and should suit almost any situation
The support team at Freshteam is super helpful regarding learning guides and tutorials or just quickly connecting and walking me through a feature I don't fully understand yet
Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media.

Cons
Its costs are high
It was a bit difficult to adapt to but now I manage it very well
Not a problem but the UX for grouping multiple products inside the same organisation was a bit janky.

TalentLyft

Pros
Easy to use and to share to Social Media
Great customer support team
Simplicity of the product.

Cons
Editing a career button which is not visible enough
The previous version was a little bit slow
Mostly bugs and errors that are lately becoming more and more often.

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4.6/5

20M+ downloads

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