Fuze vs Linphone

Side-by-side comparison of features, reviews, pricing and more

Fuze

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Linphone

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

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Fuze reviews

"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!

- Vanessa O.

"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.

- Tiffany F.

"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.

- Stuart S.

Linphone reviews

Love the features and concept. One of the few soft phones that triggers our music on hold from our sip pbx correctly. Some issues I noticed is that audio gets very distorted when other notifications are displayed on the Android phone. This is distracting as you can't hear the other party until the notification ends. There is an echo when setting up a conference call and you can't easily switch to other accounts if configured. Other than that, it works.

- Roy Reynolds

I have it set up with VoIP.ms, following their configuration instructions. It works fine so long as the phone is awake. But when the screen goes to sleep, the app does not receive calls reliably. I have push notifications turned on, but they don't seem to work. If I activate the background mode to leave a permanent notification on the screen, it receives calls, but kills the battery quickly. Neither option is workable.

- Thomas Winger

No still has problem with Version 4.6.10. If I tap chat button at the bottom right, it freezes. On the Android version, If I tap Contact, it shows two chat icons, one with green shield and the other without. If I tap one without green shield, the app gets frozen. Why is this? Very annoying this needs to be fixed. Also chats do not seem to synchronize with Mobile app and PC desktop (Linux). Hope things will be improved.

- Akiyo Nakajima

Pros & cons

Fuze

Pros
Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC
Fuze call reporting provided valuable insight into call activity and the history of individuals
The Fuze softphone UI was clear and simple

Cons
We left Fuze because they could not integrate with MS Teams as a direct routing partner
Overall the monthly cost for the licenses and variable per minute dialing costs were too high
IT administration was a bit confusing because of all the Admin consoles used for different administration tasks.

Linphone

Pros
Not expensive to make international calls
Registering multiple sip extensions on Linphone and quickly register to them

Cons
It is highly dependent on the internet speed
Complicated UI
Limited Memory

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