Gatekeeper vs Copper
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Sir Richard BransonMost popular feedback for Gatekeeper
The sales process and onboarding was tailored entirely to our needs: light touch when needed but hands-on support when we required it. We never had to chase for support within the sales process but neither did it feel pushy.
Emma B.
About Gatekeeper
A simple to use, powerful, AI driven cloud-based Contract Management solution. Centralise contracts for increased visibility, automate & standardise internal processes, monitor risk & manage workload. Enjoy unlimited users, unlimited integrated electronic signatures & automation tools, including patent-pending Touchless Contracts technology. Say goodbye to Excel & other outdated software solutions- say hello to powerful, cost effective CLM that integrates with your existing tech-stack.
Most popular feedback for Copper
Salesforce clunky, very expensive and the team hated it. As a small business we didn't use 30% of it. Pipedrive was ok, but very simple and seemed to suit a very small team. It lacked multiple pipelines and didnt have the integration to Gsuite that Copper provided. Hubspot free was very simple and the full paid version of hubspot was super expensive. I didn't need the marketing features at all. Copper also had a better user experience and gsuite integration.
Scott G.
About Copper
Copper is the easy-to-use CRM for businesses on Google Workspace looking to manage more sales leads & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place.
Gatekeeper reviews
Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.
- Edwin R. Sales Systems Manager
good intuitive tool serving the purpose.
- Pauli F. Group Procurement Controlling & Market Intelligence Manager
It would be quite complete if it had the option to allow digital signatures to support the information sent, so they should integrate with applications of that type.
- Lena P.
Copper reviews
Cloud based application allowing access anyplace. Visually show where customers located in pipeline. Can record infromation and notes on customers that is accessable to anyene at company.
- Michael B. Associate
Copper syncs well with our G-mail. Allowing all communication to be captured. It also gives each user to create follow-up tasks within their calendars to track projects that they are working on.
- Jim J. VP Sales
Seamless integration with GMail, enabling new contacts to be loaded easily and without tedious manual input. Good Customer support. Ability to import/export data easily and API integration with other apps such as Linked In. A great product for those of us who never learned touch typing.
- James C. BDM
Pros & cons
Gatekeeper
| Pros |
|---|
| Overall great product for managing contract life cycles |
| Gatekeeper is great to keep your agreements organized |
| I like that the agreements are uploaded directly from Adobe sign, which guarantees that everything is in the same place |
| The engagment with our Technical Engineer has been excellent and has continued to provide support to ensure we make the most out of Gatekeeper |
| Automating the path of the contracts was really helpful." |
| Cons |
|---|
| We simply didn't have the manpower to take on this challenge alone |
| Roles - need the ability to further restrict functions and visibility based on specific groups or criteria |
| When trying to compare information, it is somewhat difficult to organize into a spread sheet |
| It's more costly when compared to competitors but it's also much more product for the money." |
Copper
| Pros |
|---|
| My favorite feature is the ability to link with Gmail |
| It is also very easy to filter through contacts, opportunities, and leads to help gain sales |
| I like the visibility that copper provides when onboarding new accounts |
| I specifically enjoy sorting through opportunities |
| What I most liked about this software is that it can help me with my necessities and it's complete in all aspects |
| I love that there's an app that works smoothly on my iPhone and iPad |
| This makes us super easy to work on the go or to be able to access info when away from the office." |
| Cons |
|---|
| We wanted email tracking |
| While Copper offers rudimentary and amateurish tracking, they have completely abandoned the feature, despite continuing to describe it on their site |
| When I asked about a refund for the past 10 months, they said that I should have cancelled and when I said that I did, they said prove it |
| TERRIBLE customer service |
| DECEPTIVE cancellation policy |
| When I contact customer service, they said that per their policy, not only was that charge valid, but that I would be charged AGAIN next month before charges stopped." |
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