Gatekeeper vs Planio
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Sir Richard BransonMost popular feedback for Gatekeeper
The sales process and onboarding was tailored entirely to our needs: light touch when needed but hands-on support when we required it. We never had to chase for support within the sales process but neither did it feel pushy.
Emma B.
About Gatekeeper
A simple to use, powerful, AI driven cloud-based Contract Management solution. Centralise contracts for increased visibility, automate & standardise internal processes, monitor risk & manage workload. Enjoy unlimited users, unlimited integrated electronic signatures & automation tools, including patent-pending Touchless Contracts technology. Say goodbye to Excel & other outdated software solutions- say hello to powerful, cost effective CLM that integrates with your existing tech-stack.
Most popular feedback for Planio
Overall: Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more.
Steve M.
About Planio
Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management.
Gatekeeper reviews
Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.
- Edwin R. Sales Systems Manager
good intuitive tool serving the purpose.
- Pauli F. Group Procurement Controlling & Market Intelligence Manager
It would be quite complete if it had the option to allow digital signatures to support the information sent, so they should integrate with applications of that type.
- Lena P.
Planio reviews
Overall: The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client. As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]". However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.
- Bob A.
Overall: Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.
- Amy G.
The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.
- Daniel P.
Pros & cons
Gatekeeper
| Pros |
|---|
| Overall great product for managing contract life cycles |
| Gatekeeper is great to keep your agreements organized |
| I like that the agreements are uploaded directly from Adobe sign, which guarantees that everything is in the same place |
| The engagment with our Technical Engineer has been excellent and has continued to provide support to ensure we make the most out of Gatekeeper |
| Automating the path of the contracts was really helpful." |
| Cons |
|---|
| We simply didn't have the manpower to take on this challenge alone |
| Roles - need the ability to further restrict functions and visibility based on specific groups or criteria |
| When trying to compare information, it is somewhat difficult to organize into a spread sheet |
| It's more costly when compared to competitors but it's also much more product for the money." |
Planio
| Pros |
|---|
| Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight |
| Easy to keep track of your ongoing projects |
| Repositories for your projects are also a plus being able to see an issue asociated revisions of your code |
| In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users." |
| Cons |
|---|
| Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem |
| To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client |
| Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information." |
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