Gatekeeper vs Shelf

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Gatekeeper

Category: Task Management Tool

Industries: Marketing, Communicatiom, Business

Pricing

ESSENTIALS

$875.00

PRO

$2,095.00

ENTERPRISE

$3,725.00

Shelf

Category: Task Management Tool

Industries: Education, Marketing, Business, Financial

Pricing

Knowledge Management

$20

Per user

Per month

Contact Center

$30

Per user

Per month

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Most popular feedback for Gatekeeper

The sales process and onboarding was tailored entirely to our needs: light touch when needed but hands-on support when we required it. We never had to chase for support within the sales process but neither did it feel pushy.

Emma B.

About Gatekeeper

A simple to use, powerful, AI driven cloud-based Contract Management solution. Centralise contracts for increased visibility, automate & standardise internal processes, monitor risk & manage workload. Enjoy unlimited users, unlimited integrated electronic signatures & automation tools, including patent-pending Touchless Contracts technology. Say goodbye to Excel & other outdated software solutions- say hello to powerful, cost effective CLM that integrates with your existing tech-stack.

Most popular feedback for Shelf

My overall experience with SHELF has been incredibly positive. First and foremost the customer service and personal attention has been wonderful. I never go more than a few hours without answers to my questions and they are always ready to listen and work on any issues I am having no matter how minor. I really feel like they take their clients wants and needs into account as they develop updates and the response that I have gotten from my own organization has been overwhelmingly positive.

Jordanne O.

About Shelf

Shelf helps companies get things done and avoid costly mistakes by providing the best document search in the Industry. Used by organizations like Gerber, Amazon and Nielsen, Shelf was designed by a Harvard knowledge management expert to have best in class search and findability. Shelf also has enterprise level security and is an award winner in usability. Our customer love us because we make document management easy. Contact us for a free demo.

Gatekeeper reviews

Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

- Edwin R. Sales Systems Manager

good intuitive tool serving the purpose.

- Pauli F. Group Procurement Controlling & Market Intelligence Manager

It would be quite complete if it had the option to allow digital signatures to support the information sent, so they should integrate with applications of that type.

- Lena P.

Shelf reviews

SHELF has been great! Before SHELF I created a website knowledge base for us to use, noting my website didn't have a good search feature, the ability to create folders, nor the real feel of a knowledge base. Getting SHELF helped us finally step into the real world of knowledge bases, and the work they have put into this web based software is superior. I am enjoying my time with it, and the ease of use of SHELF has made it an outstanding product.

- Jared O. WFO Supervisor

Very good. I'd definitely recommend it

- Rudy C. Knowledge Content Specialist

We wanted a product that would help us manage our knowledge better. The product is good , but the overall speed / refresh rate is poor in-spite of us using more than 50 mbps.

- Don D. Head of Operations

Pros & cons

Gatekeeper

Pros
Overall great product for managing contract life cycles
Gatekeeper is great to keep your agreements organized
I like that the agreements are uploaded directly from Adobe sign, which guarantees that everything is in the same place
The engagment with our Technical Engineer has been excellent and has continued to provide support to ensure we make the most out of Gatekeeper
Automating the path of the contracts was really helpful."
Cons
We simply didn't have the manpower to take on this challenge alone
Roles - need the ability to further restrict functions and visibility based on specific groups or criteria
When trying to compare information, it is somewhat difficult to organize into a spread sheet
It's more costly when compared to competitors but it's also much more product for the money."

Shelf

Pros
I enjoy how easy it is for me (admin/content creator) to be able to set up a module in Shelf, and make it accessible for my team to easily search
Shelf has been a huge asset to our overall organization of content and process documents
It has improved consistency and efficiency across all the teams that leverage this tool
They show a true willingness to help and have amazing expertise in knowledge management and provide best practices to ensure success
The ease of loading/updating a document and making it accessible to our agents."
Cons
Lack of a rating system is pretty unfortunate
Although I think that's coming in the future
Inability to download and tag multiple files/gems at once
I can't say anything about negative sides of Shelf, because I have not seen it yet
Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all."

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