Genoo vs Dotdigital

Side-by-side comparison of features, reviews, pricing and more

Genoo

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Standard Plans - Pay Per Email sent. $199 - 599. /month.

Standard Plans - Pay per Active* lead. $274 - $839. /month.

Elite -- for High Volume Senders. $1,495 - $1,995. /month.

Dotdigital

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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20M+ Downloads
5/5

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Genoo reviews

"Best for small business." What do you like best about Genoo? Its does exactly what you need it to do.email your clients, scoring surveys, finding the write words for search engines. Ive only used this one!! Review collected by and hosted on G2.com. What do you dislike about Genoo? Notthing! To dislike! It was easy to use ! Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? People are know about to search us and we come Up first !!

- Heather P.

"All you need to grow business is here" What do you like best about Genoo? Genoo is the best platform use to grow your business in modern ways. It is one of amazing marketing automation software which uses email marketing, survey, landing pages to engage more and more customer in your business. Easy to use and learn marketing automation. Review collected by and hosted on G2.com. What do you dislike about Genoo? I don't get any trouble in use of genoo. Although a good customer service support, which is ready at every moment to helps you. Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? Genoo helps to make better presence on websites. It helps to increase sales by attracting my potential customers towards my business. It helps to build good online presence which is interactive and engaging for our customers.

- Yash D.

""Modern Marketing"" What do you like best about Genoo? One of my fused exhibiting approaches is to drive prospects to my association webpage and attract them to download rich, gainful substance. Genoo gives me a straightforward, yet total stage to accomplish this through composed eMail fights. Generous limits engage me to keep up a broad database of contacts and prospects that are divided by SIC/NAICS codes. I can also cut up my database using an extent of various channels that I've described, for instance, titles, industry, application, etc.. This empowers me to attempt focused supporting endeavors with centered messages that lead prospects through the business continuum. I in like manner regard the scoring capacities and ability of prospects for automated transport of prompts my CRM. Expansive itemizing limits empower me to pursue campaign execution, ROI, and site practices by methods for extent of estimations.

- Greg G.

Dotdigital reviews

"Good platform but some niggles around pricing and set-up" What do you like best about Dotdigital? The platform itself is solid and well featured, with good deliverability, personalisation and scheduling options, management of contacts, segmentation, reporting, A/B testing and automation, SMS and web chat integration. Emails based on the paid-for template format well across all devices and clients with excellent consistency. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? Pricing is a niggle, as the number of live contacts at a basic paid account level is not as generous as most competitors. Testing on a range of clients and devices is chargeable for each send and the monthly fees are also steep compared to the competition. Additional functionality such as Web Insights is available in most plans, but you have to set it up yourself, it is not included as part of the on-boarding process. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Overall the dotdigital platform is a reliable tool for email and SMS marketing. I have used it on e-commerce and lead generation sites and it performs well on both.

- Jonathan W.

"Stand out Support Team" What do you like best about Dotdigital? I was completely blown away with the level of customer service through the chat function on the website. Great that it is actually a real person that you speak to! I came to DotDigtial from another platform so I had to hit the ground running with my learning - they were helpful every step of the way often going above and beyond to help. Hannah, our Customer Success Manager has been awesome too - coming over to our location to fully understand the business and give her input on what she thought were the best steps going forward. Hannah has been such a support and honestly (as cheesy as it sounds) I don't think I would have got so far, so quickly without her! I love all the Webinsight info that we have been able to link to our account so that we can fully understand and target our customer base. The analytics side of things is great and tells me everything I need. I like that DD is an all-round platform and allows me to add and take away additional services, for instance, chat and text. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? There is nothing I dislike - but there are areas I feel could be improved. I would love the sharing on social to be a bit more updated and more user-friendly. I feel it is out of date and doesn't perform as well as it could. A/B testing could be slightly improved too to give more options when choosing the finer details of a send. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? The support team have helped me some much in putting together a unique preference centre for our customers. I feel they went above and beyond in supporting me throughout the creation of this.

- Becky C.

"DotDigitial enables businesses to redefine their customer management" What do you like best about Dotdigital? The integration with DotDigital and Dynamics allows us to create brilliant data-led campaigns and manage our communities better than ever before. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? The data and analysis is severely lacking. For example, we use DD throughout the entire email campaign and registration process for our events through forms. Despite this, there is no source information, completion funnels or additional analysis offered. No customer journey analysis. The data is there! Why can't teams access it. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Allowing our CRM to power our marketing. Through the integrations we have, our CRM is no longer a database the team have to log into, it is now where the team live. Without DotDigital, we wouldn't be able to have this mindset.

- Tom P.

Pros & cons

Genoo

Pros
I like the ability to edit web content and manage email marketing campaigns all in one interface
I also like how easy the interface is to navigate and how fast their support gets back to you with answer
You can create email templates and then organize them into groups and automate them in a campaig.

Cons
 Weak lead nurturing simplistic lead scoring Ugly terminology, e.g email blast
 The automated campaign builder is a little bit confusing in some of the details and could be a little more user-friendly
A few designs are insufficient and miss the mark with regards to fulfilling needs, for example, the formation of messages to send hugely.

Dotdigital

Pros
Easy access to and use of segment data
Easy drag-and-drop email builder with tons of templates
It's a powerful
cost-effective email platform with many features

Cons
Improved email results reporting are needed
Learning the system and planning campaigns can take time
It had issues integrating Google Analytics and lacked transactional email metrics.

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