getflow vs Freshdesk

Flow has a very attractive user interface that makes navigating the app an aesthetically pleasing experience. Tasks can be organized into several helpful categories and styles from list views to kanban style organization systems. Communicating with team members is easy, whether inside the tasks themselves or in private messages

- Titus A. Videographer

It's hard to pick just one thing that I like best about Flow. From its ease of use, UI customizability, to even the feedback and updates from their dev team. Task deligation is as easy as a click of a button and you can get notified in a variety of ways. They have both a website and app, with notifications sent via growl and/or email. Its never been down and has only gotten better over the years.

- Dustin R. Art director

The visual design, especially the timeline, workload, and catch up view, are beautiful stunning and very easy to understand. That's what actually drew me to Flow in the first place. I loved how easy everything was to see and understand. Also the support team is very helpful and responsive.

- Stephen H. Inbound Marketing Manager

Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.

- Chloe T. Global Marketing Director, Biolage

Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.

- Victor S. Total Quality Management Manager

It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.

- James S. Demand Generation, Marketing Manager