GoTo Connect vs JustCall

Side-by-side comparison of features, reviews, pricing and more

GoTo Connect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Basic

Starting at...

€16.00

/user/month

Standard

Starting at...

€26.00

/user /month

Premium

Starting at...

€44.00

/user /month

JustCall

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Standard

$24.00

Per Month

Premium

$48.00

Per Month

20M+ Downloads
5/5

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GoTo Connect reviews

I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.

- Michael W. President

I would recommend it to anyone who hasn't moved over. The cost isn't high and very affordable compared to our old system. Just need to ensure proper internet service.

- David K. Sales & Marketing Manager

Quality and time-saving. Definitely helps us!

- Amelia D. Division Coordinator

JustCall reviews

ll cloud-based phone systems say they support SMS, but none of them actually do in Australia. I'm so relieved to find out that JustCall does! I also love that you can set a disposition and write notes directly in the JustCall app that can be sent automatically to the CRM (no excuse for sales people to not write notes). It's great to see the innovation with AI in JustCallIQ and I can see that being extra helpful in the future. Their Support couldn't be more helpful and are always so quick and diligently follow-up.

- Brett C. General Manager

The phone system is convenient and easy to use. You can fully understand and use the application even without tutorials because of the accessibility of the functions. The customer service is beneficial as well.

- Pearl S. Front Desk

The HubSpot integration is the best of any vendor I've seen. Support staff has been friendly and helpful, and porting our old number to the system was easy. They also have a built-in IVR system so we can direct callers to the right team.

- Derik S. CEO

Pros & cons

GoTo Connect

Pros
Its is a good option for manage calls, and have great functionalities to acelerate the process
GoToConnect has been super helpful since I have been away from my office phone for months
The ability to have staff work from home was a huge help
While the onboarding process was intense, GTC staff were there at every step to help
Pros of using Go To Connect excellent reliability."

Cons
The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it
Overall experience with Jive has been horrible
I wouldn't recommend this company to my worst enemies
We used them for VOIP services not only for our company but for several others
Our experience with Jive by LogMeIn was horrible across the board
I have never been so dissatisfied with a company in my life
The customer service is the worse."

JustCall

Pros
Works amazing for the most part
Very little issues and super glad we found them and will continue to use them for the foreseeable future
They really care about their users getting the most value from their service and resolving any rare issues we've encountered
JustCall has been a great addition to our systems and makes calling from the office or the road very easy
Just all is easy to Install and use, free text and calling are a cherry on top
Using that service to grow sales is amazing."

Cons
At some point there were interruptions due to the network
Also sometimes cut the voice due to the connection
When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer
It's really hard to find the voicemail
I have endless dislikes about the app
Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected."

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