GoTo Connect vs Phone.com

Side-by-side comparison of features, reviews, pricing and more

GoTo Connect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Basic

Starting at...

€16.00

/user/month

Standard

Starting at...

€26.00

/user /month

Premium

Starting at...

€44.00

/user /month

Phone.com

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Basic Users

$11.99

/mo/user

Plus Users

$15.99

/mo/user

Pro Users

$23.99

/mo/user

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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GoTo Connect reviews

I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.

- Michael W. President

I would recommend it to anyone who hasn't moved over. The cost isn't high and very affordable compared to our old system. Just need to ensure proper internet service.

- David K. Sales & Marketing Manager

Quality and time-saving. Definitely helps us!

- Amelia D. Division Coordinator

Phone.com reviews

the platform is easy and smooth to use. difficult to set up if you dont know about tech. very usefull for process management and communication between all levels of the team

- Anthony V. owner

Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.

- Kimberly M. Accounts Payable and HR Assistant

Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave.

- John H. Owner

Pros & cons

GoTo Connect

Pros
Its is a good option for manage calls, and have great functionalities to acelerate the process
GoToConnect has been super helpful since I have been away from my office phone for months
The ability to have staff work from home was a huge help
While the onboarding process was intense, GTC staff were there at every step to help
Pros of using Go To Connect excellent reliability."

Cons
The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it
Overall experience with Jive has been horrible
I wouldn't recommend this company to my worst enemies
We used them for VOIP services not only for our company but for several others
Our experience with Jive by LogMeIn was horrible across the board
I have never been so dissatisfied with a company in my life
The customer service is the worse."

Phone.com

Pros
Overall, a great phone system
Just began using it and very happy
I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office
The Android app is also useful if I want to make calls from that number remotely
We don't worry about it day-to-day, it just works
We use it with Ring Central for our business phones
I like that there was a wide range of call routing options."

Cons
Absolutely NEVER would have chosen Phone.com had we known the hassle this was going to be
No one in their right mind would rationally choose phone.com
Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business
This business is a scam
They make it impossible to cancel your account
If it fails for some reason you click the button to resend the fax in the email, however, again, another error message about a redirect loop."

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4.6/5

20M+ downloads

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