GoToMeeting vs Aircall

Side-by-side comparison of features, reviews, pricing and more

GoToMeeting

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Professional - $12 per month

Business - $16 per month

Aircall

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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GoToMeeting reviews

"GoToMeeting is great for VOIP but not my favorite for video conferencing" What do you like best about GoTo Meeting? The VOIP functionality is fantastic, I love that I'm able to answer my work phone from my cell phone, anywhere. I'm also able to check voicemails when I'm out of the office without having to call a number or anything complex. The app is a great tool.

- Andrea M. S.

"Perfect for all our company meetings" What do you like best about GoTo Meeting? I love how easy GoTo is to use. I love that you can record sessions and share with those who couldn't attend. I also love that you can include documents for those attending the meeting as well.

- Amber A.

"Reusable Meeting Rooms" What do you like best about GoTo Meeting? GoTo Meeting excels in setting up meetings swiftly and makes participation seamless from anywhere on any device. It has apps for Windows, Mac, Android, and iPhones, allowing users to join conferences conveniently. Setting up a meeting is swift and gives you the flexibility in how you wish to connect your audio, whether from your PC or phone. While traditionally video conferencing applications require you to enlist the details for your meeting, you can skip the entire procedure by creating a recurring meeting room, which you can recycle for discussions and host as many conferences after the first one. Reusable meeting rooms maintain your chat messages and shared data, leaving the flow of discussions intact for references. The conferencing quality on GoTo Meeting is nothing short is stellar on any device. You can collaborate on your work with other participants regardless of the device they're on during your video conferences. GoTo Meeting strives to be a seamless platform for collaboration through screen sharing. You can screen share any part of your computer or phone, including specific windows and the whole screen. GoTo Meeting allows you to give keyboard and mouse control to one specific user in the conference during screen sharing. This feature is very helpful during customer service conferences where we can assist them in specific tasks where a verbal explanation is inadequate. GoTo Meeting has excellent integrations with other GoTo applications, allowing you to convert meetings to webinars with ease for broader features and capabilities.

- Sanjana P.

Aircall reviews

Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.

- Jeff C

It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.

- Kristin S

Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.

- Ryan Arthur

Pros & cons

GoToMeeting

Pros
Goto Meeting is fixing my and my teams calendar well for the session
GoTo Meeting is giving away notifications for preparation
GoTo Meeting is also supportive to share docs and screens in different modes

Cons
GoTo Meeting can improve on Chatbot, they need to have a internal stakeholders chat window
Goto Meeting should improve on audio quality while sharing a video
GoTo Meeting has a great scope on admin rights for a group aspects.

Aircall

Pros
Reaching various countries
Fantastic call clarity
Seamless integration with Hubspot

Cons
Agent (popup) from Hubspot speed and response time
Better call history use (analysis)
Program stability on Mac

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