GoToMeeting vs Rocket.Chat

Side-by-side comparison of features, reviews, pricing and more

GoToMeeting

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Professional - $12 per month

Business - $16 per month

Rocket.Chat

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Community - Free

Enterprise - $7

/user/month and $35

/agent/month

20M+ Downloads
5/5

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GoToMeeting reviews

"GoToMeeting is great for VOIP but not my favorite for video conferencing" What do you like best about GoTo Meeting? The VOIP functionality is fantastic, I love that I'm able to answer my work phone from my cell phone, anywhere. I'm also able to check voicemails when I'm out of the office without having to call a number or anything complex. The app is a great tool.

- Andrea M. S.

"Perfect for all our company meetings" What do you like best about GoTo Meeting? I love how easy GoTo is to use. I love that you can record sessions and share with those who couldn't attend. I also love that you can include documents for those attending the meeting as well.

- Amber A.

"Reusable Meeting Rooms" What do you like best about GoTo Meeting? GoTo Meeting excels in setting up meetings swiftly and makes participation seamless from anywhere on any device. It has apps for Windows, Mac, Android, and iPhones, allowing users to join conferences conveniently. Setting up a meeting is swift and gives you the flexibility in how you wish to connect your audio, whether from your PC or phone. While traditionally video conferencing applications require you to enlist the details for your meeting, you can skip the entire procedure by creating a recurring meeting room, which you can recycle for discussions and host as many conferences after the first one. Reusable meeting rooms maintain your chat messages and shared data, leaving the flow of discussions intact for references. The conferencing quality on GoTo Meeting is nothing short is stellar on any device. You can collaborate on your work with other participants regardless of the device they're on during your video conferences. GoTo Meeting strives to be a seamless platform for collaboration through screen sharing. You can screen share any part of your computer or phone, including specific windows and the whole screen. GoTo Meeting allows you to give keyboard and mouse control to one specific user in the conference during screen sharing. This feature is very helpful during customer service conferences where we can assist them in specific tasks where a verbal explanation is inadequate. GoTo Meeting has excellent integrations with other GoTo applications, allowing you to convert meetings to webinars with ease for broader features and capabilities.

- Sanjana P.

Rocket.Chat reviews

"Quick Communication Tool" What do you like best about Rocket.Chat? One of the things I like about this tool is easy to add a new server or as many servers as we like depending on the work that we have with different stakeholders. It makes it so easy to create different communication channels which is very handy when we have multiple projects to manage. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? The UI can be improved a bit and the mobile experience can able be worked on. Using it from a mobile device can be troublesome sometimes when we are in hurry and want to message someone instantly. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We are basically using this to have internal / client communication with our core and client teams. It has made it easy to have different communication channels/servers as per need.

- Matthias M.

"An handy feature complete easy to use chat software for your company" What do you like best about Rocket.Chat? It's open source, work flawlessly, you can host on your own infrastructure. reliable and works at it's best Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Migrating to another server is problematic sometimes. so only thig I disliked is about migrating to another server. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? It's too cost effective and keep my whole team on desktop, android, ios and web. it keeps everyone of us connected

- Maulik V.

"RocketChat - Great for Big Companies" What do you like best about Rocket.Chat? The application itself is open-source, so it has a multitude of capabilities. It's also decently secure, and you can share sensitive data over it as long as the system admins and coders that set it up for you know what they are doing. It has a massive amount of addons and what-not. It's overall an excellent tool to use for teamwork. It's the best free alternative to slack and others like it. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I wouldn't say I like that it does not have a built-in dark theme customizatioin; not only that, even the more trivial customizations you might want to have required at least basic knowledge of coding or something akin to that. Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: It's a pretty decent application to use for businesses. It has many different functions and the ability to accommodate almost any needs of your particular niche in industry. But I have to say it's not the neatest and easiest to use. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We use it on a daily basis to work with the most sensitive data there is, like medical records, personnel files, private information of individuals. It allows us to create different teams who can communicate separately about their own specific niche in a private separate room/channel.

- Sandro K.

Pros & cons

GoToMeeting

Pros
Goto Meeting is fixing my and my teams calendar well for the session
GoTo Meeting is giving away notifications for preparation
GoTo Meeting is also supportive to share docs and screens in different modes

Cons
GoTo Meeting can improve on Chatbot, they need to have a internal stakeholders chat window
Goto Meeting should improve on audio quality while sharing a video
GoTo Meeting has a great scope on admin rights for a group aspects.

Rocket.Chat

Pros
It's easy to use and to create and public and private channel for communication
The API is easy to integrate and we can have good control over the software as an administrator
It also allows us to create groups/channel if we need to communicate to an entire department

Cons
UXUI is bad
It can be integrated with few apps such as SharePoint, so we don't get status updates when in a meeting
It should also have the feature of voice calls which is missing.

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