Groove vs Hygger

Side-by-side comparison of features, reviews, pricing and more

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

Hygger

Category: Project Management Tool
Industries: Marketing, Productivity

Pricing

STANDARD

$7

Per user / monthly

ENTERPRISE

$14

Per user / monthly

20M+ Downloads
5/5

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Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Hygger reviews

I wanted to try Hygger to share the priorities of a new project with customer only, but when the priority was made we discover this tool has also a time tracking, a gantt chart, and a lot of priority tools and different boards, more than expected. It supposed to be a temporary tool for my client only, and now it is also a tool for the developers team and managers.

- Benjamin F. Programmer

We are now able to collaborate even without meeting in person or over zoom. This is an amazing platform

- Gabriel M. Student Physician

no dark mode - no native Mac client - design could be a bit more modern

- Sven B. CTO

Pros & cons

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

Hygger

Pros
Even compared to some of the bigger names in the industry (like Jira or Trello) as well as newcomers (like ClickUp) Hygger provides a seamless and snappy planning and in-sprint experience
The product worked great for setting up team backlogs and managing through the processes
Kanban views were easily configured for effective use
This is a HUGE value proposition of Hyggert that they should double-down on to make even better
Excellent for SMB with employees, OEMs, and shareholders."

Cons
But the limitation is very confusing
It just says that 50 tasks, I have already completed 10
A bit hard to get started
Import features are missing
The pricing and the payment is difficult as we cannot easily book a standard plan
Missing OKR tracking that are heavily related to sprints and tasks."

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